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What is SMARTCRM?

For thirty years, SMARTCRM has been at the forefront of Customer Relationship Management, harnessing over 500 years of combined knowledge from our passionate team. This vast expertise has led to the creation of a CRM tool meticulously designed by experienced professionals for fellow experts. Are you looking for a CRM solution that avoids generic templates? Do you seek a system that is customized to fit your individual requirements while emphasizing outstanding customer service? Would having direct support from the creators of the software be valuable to you? Explore a modular CRM solution developed by a seasoned expert with nearly three decades of experience in the D-A-CH region and a well-established reputation in the German CRM market. We not only deliver cutting-edge software but also provide an extensive array of services to enrich your overall experience and guarantee your satisfaction. Our dedication to comprehending and addressing your unique needs distinguishes us within the industry and fosters long-lasting relationships with our clients. At SMARTCRM, we believe that personalized service and expertise are the keys to truly successful customer engagement.

What is Ratepay?

Ratepay is a provider of White Label Buy Now Pay Later (BNPL) financial services operating in Germany, Austria, Switzerland, and The Netherlands. The company enables major online retailers to present their customers with various payment alternatives, such as open invoices, direct debits, and installment plans. Integrated seamlessly at the checkout stage, Ratepay operates in the background, ensuring that buyers remain unaware of its presence. This discreet integration preserves the merchant's credibility and brand image, as customers do not need to leave the checkout process, create an account, or download any applications. Instead, they continue to engage within the familiar environment of the merchant's brand, maintaining a sense of trust. As a result, merchants experience increased conversion rates, larger average order values, and a boost in repeat purchases. This innovative approach not only enhances customer satisfaction but also drives long-term growth for retailers.

Media

Media

Integrations Supported

Inxmail
SAP Store

Integrations Supported

Adyen
Magento
PayPal
Shopware

API Availability

API Availability

Has API

Pricing Information

Contact SMARTCRM for pricing details.

Pricing Information

customizable based on vertical, basket size, business model (B2B, B2C, marketplace...), features, modules, payment conditions.
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SMARTCRM

Date Founded

1992

Company Location

Germany

Company Website

smartcrm.de/

Company Facts

Organization Name

Ratepay

Date Founded

2009

Company Location

Germany

Company Website

ratepay.com

Categories and Features

CRM

Document Storage
Email Marketing
Mobile Access

Categories and Features

Buy Now Pay Later

Not specified

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