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What is SMS Ninja?

SMS Ninja is an innovative Salesforce Communication App developed by Ksolves, a recognized Salesforce Summit Partner, designed to enhance your business communication like never before! This app facilitates seamless interactions with your customers through various platforms such as Email, SMS, MMS, WhatsApp, Telegram, Facebook Messenger, and more. With SMS Ninja, you can consolidate your communication needs into a single application, eliminating the hassle of juggling multiple apps. By centralizing all your communication channels, SMS Ninja not only saves you valuable time but also boosts your productivity, allowing you to monitor all messages from one unified inbox. This streamlined approach to communication fosters stronger customer relationships and drives sales growth. Featuring remarkable tools like One-to-One Multichannel, All-In-One Inbox, In-App Email, Event Dashboard, and Link-Open Notification, SMS Ninja makes your communication efforts more efficient and effective. For those aiming to enhance their communication strategies and maximize their return on investment, opting for SMS Ninja is undoubtedly a smart choice that can lead to significant improvements. Additionally, the user-friendly interface ensures that even those who are not tech-savvy can easily navigate and utilize the app’s features.

What is Chatbox?

Initiate prompt conversations with clients by utilizing Chatbox, a cloud-based messaging solution. This platform allows users to manage interactions via Facebook Messenger, live chat, and SMS, ensuring a comprehensive communication approach. Moreover, Chatbox can effortlessly integrate with several customer relationship management (CRM) systems like Oracle Service Cloud and Salesforce. It also provides the capability to customize messages by including specific customer details such as their name, age, and address, which greatly enriches the personalization of each interaction. Consequently, by taking advantage of these robust features, companies can significantly enhance their customer engagement strategies and build stronger relationships with their clientele. This can lead to improved customer satisfaction and increased loyalty over time.

Media

Media

Integrations Supported

Salesforce
Facebook
Facebook Messenger
SendGrid
Telegram
WhatsApp

Integrations Supported

Salesforce
Oracle Service
Slack
Ytel

API Availability

API Availability

Pricing Information

$7 per user per month
Free Trial Offered?

Pricing Information

$35.00/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Ksolves India Limited

Date Founded

2012

Company Location

India

Company Website

www.smsninja.app/

Company Facts

Organization Name

Chatbox

Date Founded

2015

Company Location

United States

Company Website

chatbox.com

Categories and Features

Bulk Email

Not specified

Bulk SMS

Not specified

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Landing Pages/Web Forms
Mailing List Management
Reporting/Analytics
Template Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes

WhatsApp Marketing

Not specified

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Text-to-Win

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