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What is SMS Reminder?

SMS Reminder is a web-based appointment scheduling and automated SMS notification platform designed specifically for hair salons, barbers, beauty salons, physiotherapists, and auto service providers. It efficiently sends out reminders to clients in Greek or English, 24 hours before their appointments, while also maintaining a database of customer details to assist with future bookings using a reference code. Additionally, the system accommodates various operational factors such as working hours, breaks, and staff leave schedules, with IRENE adeptly pinpointing the next available appointment slot. Featuring a Multi-Chair capability, it enables the management of numerous workstations within a single calendar, allowing each station to have its own unique names, colors, hours of operation, and appointment lengths. The service also includes thoughtful annual birthday wishes and personalized reminders for crucial dates like VAT deadlines or supplier orders. Furthermore, an optional AI-Call Assistant can take care of missed calls, allowing it to schedule, change, or cancel appointments during the call. This platform is accessible on any device without requiring app downloads or installation fees, offering a straightforward business subscription model that remains the same regardless of staff count, although SMS charges are applied separately. With its robust features, this all-encompassing system significantly improves operational efficiency and strengthens customer relationships for service-based businesses. Its user-friendly interface ensures that even those with minimal technical skills can navigate and utilize the service effectively.

What is PinPoint Status?

PinPoint Status transforms customer service by doing away with long appointment windows and uncertain arrival times, which enhances customer satisfaction, minimizes missed appointments, and decreases unnecessary calls, ultimately boosting positive online reviews and ratings. This cutting-edge solution integrates effortlessly with your current customer and job scheduling systems, making it a practical choice for businesses. Furthermore, with an economical monthly subscription plan, PinPoint Status provides a cost-effective and easy-to-use option for organizations of various sizes, ensuring that all can take advantage of its benefits. By adopting this tool, businesses can greatly improve their operational efficiency while building stronger connections with their customers. As a result, implementing PinPoint Status not only streamlines service delivery but also cultivates a more reliable and responsive customer experience.

Media

Media

Integrations Supported

Integrations Supported

CounterGo
Google Calendar
Google Chrome

API Availability

API Availability

Pricing Information

€25/business/month
Solo plan: €25/month; Multi-Chair plan: €35/month. SMS credits cost €0.025 each and are billed at the end of the monthly period; dual reminders use two credits. A refundable SMS deposit is collected at registration: €8.75 for Cyprus and €15 for Greece or the United Kingdom. VAT is not included. No setup costs. Optional AI-Call Assistant starts at €45/month.

Pricing Information

$19 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

CK Digital

Company Location

Cyprus

Company Website

smsrem.com/bz/

Company Facts

Organization Name

PinPoint Status

Date Founded

2018

Company Location

United States

Company Website

www.pinpointstatus.com

Categories and Features

Categories and Features

Appointment Reminder

Not specified

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