Ratings and Reviews 7 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Podium Reviews & Ratings
    2,101 Ratings
  • TextUs Reviews & Ratings
    854 Ratings
    Company Website
  • Notifyre Reviews & Ratings
    47 Ratings
    Company Website
  • CallHub Reviews & Ratings
    424 Ratings
    Company Website
  • Attentive Reviews & Ratings
    1,435 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,164 Ratings
    Company Website
  • Aesthetic Insight Reviews & Ratings
    10 Ratings
    Company Website
  • Klaviyo Reviews & Ratings
    5,228 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,148 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,950 Ratings
    Company Website

What is SMS-iT?

SMS-iT CRM is an advanced, communication-oriented platform designed to enhance sales and marketing efforts with a semi-sentient edge. This comprehensive system is built for ongoing development, providing a wide range of tools aimed at lead generation, customer engagement, sales management, and client retention. Featuring over 50 tailored sales and marketing utilities such as integrated artificial intelligence, unlimited calling and texting, a smart inbox with various messaging channels, a funnel and website builder, a social media scheduling tool, an appointment booking system, and more, SMS-iT empowers organizations to achieve their objectives. One of the standout attributes of SMS-iT is its semi-sentient capability, enabling the platform to understand text inputs, deliver contextually appropriate suggestions or responses, and learn from user engagement to improve future interactions. Additionally, SMS-iT CRM sets itself apart with unique offerings like SIM card integration, sophisticated AI features for messaging and marketing, access to a network of 30 SMS gateways, and innovative blockchain and IoT functionalities. Customized to accelerate business growth and streamline monthly software costs, SMS-iT CRM is a dynamic tool that positions businesses for success in ever-evolving markets. As businesses adapt to changing environments, the versatility of SMS-iT ensures that they remain competitive and responsive to their customers' needs.

What is Relay?

Use your existing business phone number to send and receive text messages, set up auto-responders, enable notifications, and manage payments. By responding to customer inquiries via SMS or Facebook Messenger, you can significantly improve your support efficiency and responsiveness. Additionally, automate essential alerts such as upcoming bill payments and appointment reminders through text messaging to keep your customers well-informed. You can also segment your clientele to send tailored text messages that aim to increase sales. Allow customers to complete transactions or sign up for subscription services directly within text conversations, which simplifies the process by removing the need for multiple applications. Considering that 90% of text messages are opened within three minutes, this method allows for immediate communication with customers, staff, and contractors through mobile messaging. This strategy frees customer support from being limited to your website's "live chat," giving clients the flexibility to reach you anytime, even while on the go. Moreover, implement rule-based drip campaigns to nurture both new and VIP customers effectively, which will ultimately foster business growth and enhance customer loyalty. By harnessing these tools, you can greatly improve your engagement strategies while also streamlining your operations for better efficiency and success. The overall result is a more dynamic and responsive customer interaction that can lead to increased satisfaction and retention.

Media

Media

Integrations Supported

AWeber
ActiveCampaign
ChatGPT
Facebook Messenger
GetResponse
Google
Mailchimp
SONIFI
Shopify
Slack
Vonage Communications APIs (Nexmo)
WooCommerce
X (Twitter)

Integrations Supported

AWeber
ActiveCampaign
ChatGPT
Facebook Messenger
GetResponse
Google
Mailchimp
SONIFI
Shopify
Slack
Vonage Communications APIs (Nexmo)
WooCommerce
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$299/month
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SMS-iT

Date Founded

2021

Company Location

United States

Company Website

smsit.ai

Company Facts

Organization Name

Tentie

Date Founded

2014

Company Location

United States

Company Website

www.withrelay.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Popular Alternatives

Sentient Recommender Reviews & Ratings

Sentient Recommender

Sentient Information Systems

Popular Alternatives

Sonar Reviews & Ratings

Sonar

Marchex
DataDetective Reviews & Ratings

DataDetective

Sentient