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What is SMailOS?

SMailOS is an innovative web-based solution that brings together customer interactions and daily operational tasks into a single, cohesive workspace. Teams can effectively oversee emails and messages from multiple social media platforms through a shared inbox, where they can delegate conversations and review customer histories with the help of integrated contact records, deal management tools, and notes. The platform also includes functionalities for creating quotes, managing tasks on project boards, and scheduling social media content, which all contribute to improved team collaboration. Moreover, its AI-driven features assist in drafting replies and suggesting follow-up actions, enabling users to assess these drafts before sending them out. SMailOS smoothly connects business emails and social media accounts like WhatsApp Business, Facebook, Instagram, YouTube, and TikTok, with the level of functionality available for each channel depending on the permissions and features of those platforms. Targeted at small businesses and teams handling customer communications across various channels, SMailOS significantly boosts productivity by simplifying numerous elements of customer engagement. This holistic approach empowers teams to concentrate on cultivating deeper connections with their clients, ultimately leading to enhanced business relationships.

What is EveryChan?

EveryChan is a robust cloud contact center and customer support platform that merges web chat, email, voice, and social messaging into a single agent interface. It enables interactions through numerous channels such as WhatsApp, Facebook Messenger, Telegram, and LINE, while also allowing for voice calls to be managed within the same system and providing automatic two-way translation to improve conversations between agents and customers in their preferred languages. Teams are empowered to efficiently manage conversations, support various brands, and utilize features like chatbots, voicebots, an AI receptionist, agent assistance, suggested replies, and conversation summaries. This solution is specifically designed for Business Process Outsourcers (BPOs) and multilingual customer experience teams that handle customer interactions across a variety of channels and brands. Furthermore, the platform offers white-label options and seamless integrations with business tools like HubSpot, Google Workspace, Slack, and GitHub, which facilitates customized workflows. Different pricing tiers come with varying usage limits, and some AI capabilities and voice features might incur extra usage fees. Ultimately, EveryChan aims to boost the efficiency of customer support and ensure more effective communication across multiple channels, making it a versatile choice for businesses looking to enhance their customer engagement strategies.

Media

No images available

Media

No images available

Integrations Supported

Facebook Messenger
WhatsApp
Instagram
Microsoft 365
TikTok
YouTube

Integrations Supported

Facebook Messenger
WhatsApp
GitHub
Google Workspace
HubSpot CRM
LINE
Slack
Telegram

API Availability

API Availability

Pricing Information

€29/month
Plans start at €29/month, or €290/year with annual billing. Higher listed plans are €69, €129, and €199/month. A 7-day free trial is offered. Plan limits and included features vary.
Free Trial Offered?

Pricing Information

$29/agent/month
The Growth plan starts at $29 per agent/month with annual billing. A 14-day free trial is available. AI and voice usage may incur additional charges.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

IRSE, računalniška infrastruktura in obdelava podatkov, Rajmond Hočevar

Date Founded

2026

Company Location

Slovenia

Company Website

smailos.com

Company Facts

Organization Name

EveryChan

Company Location

United States

Company Website

everychan.com

Categories and Features

Categories and Features

Live Chat

Customizable Branding
Third Party Integration
Transfers / Routing

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