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What is SOPTracker?

Our platform is crafted to ensure that every employee follows the Standard Operating Procedures (SOPs) and the pertinent internal documents relevant to their responsibilities. With SOPTracker, the process of assigning SOPs and essential documents to any team member within your organization is seamless. Monitoring employee compliance is made easy with just a few clicks, all while upholding the confidentiality and security of your sensitive company data. This represents a straightforward and budget-friendly approach to tracking compliance among employees. Additionally, SOPTracker adeptly produces reports on employee adherence, effectively protecting your proprietary information as well. By implementing SOPTracker, you can unwind and allow the platform to optimize your compliance management workflow. In today's dynamic work environment, where employees frequently navigate multiple roles and tasks across various initiatives, staying compliant with SOPs can feel daunting; nonetheless, SOPTracker not only tackles this issue but also enhances the entire compliance process, providing peace of mind to organizations. Ultimately, adopting SOPTracker leads to increased efficiency and accountability across teams.

What is ProcedureFlow?

Leverage ProcedureFlow, a cloud-based platform for knowledge management, to transform complex operational data and processes into engaging visual maps. By using ProcedureFlow, extensive 200-page company manuals can be efficiently converted into intuitive management tools, greatly shortening training and mentoring times while allowing employees to gain proficiency more quickly. This forward-thinking method not only improves understanding and retention of essential information but also contributes to the development of a more informed and skilled workforce, paving the way for enhanced overall productivity.

Media

Media

Integrations Supported

Microsoft Azure
Microsoft Entra ID
QEval

Integrations Supported

Microsoft Azure
Microsoft Entra ID
QEval

API Availability

Has API

API Availability

Has API

Pricing Information

$1000 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Information Management Services (IMS)

Date Founded

1973

Company Location

United States

Company Website

www.soptracker.com/about/

Company Facts

Organization Name

ProcedureFlow

Date Founded

2015

Company Location

Canada

Company Website

procedureflow.com

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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