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What is SP CRM?

SP CRM is a user-friendly yet thorough customer relationship management platform tailored for Office 365, providing a complete overview of sales operations and pipeline oversight. This tool supports the full spectrum of activities from marketing initiatives to lead generation, opportunity tracking, and customer account management. Integrated within Office 365, it works effortlessly with Microsoft Teams and SharePoint, enabling sales teams to utilize the system without needing to log into a different application. By being part of the Office 365 Digital Workplace, sales professionals are equipped to not only track potential deals but also access crucial documents, data, and insights needed to close sales. The platform's collaborative attributes allow diverse sales functions, including sales engineers, development teams, and leadership, to collaborate effectively. Moreover, when paired with SP Projects and SP Customer Service, it forms a comprehensive solution for efficiently overseeing customer relationships. This synergy not only boosts the overall effectiveness of the sales process but also cultivates a more dynamic and productive workplace atmosphere. Ultimately, SP CRM empowers organizations to enhance communication and streamline workflows in a way that drives success.

What is OPALCRM?

Contract manufacturing firms can leverage OPAL CRM to efficiently oversee their field sales teams, empowering sales representatives to devise comprehensive sales plans, establish objectives, and improve their incentive structures. This adaptable platform also caters to financial services sectors—including banking, wealth management, capital markets, and insurance—by promoting seamless interaction among front-office, middle-office, and back-office functions, which ultimately strengthens client relationships. In the highly competitive real estate industry, it is vital to manage sales pipelines effectively and engage potential clients to achieve successful conversions. Furthermore, organizations involved in corporate training, skill development, and educational institutions often face difficulties in managing their lead pipelines. OPAL CRM’s Lead Management Software tackles these issues head-on, allowing these organizations to enhance their lead management processes, drive successful closures, and significantly boost their overall operational effectiveness. By streamlining these functions, OPAL CRM ensures that businesses can focus on their core competencies while fostering growth and success.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Power Apps
Microsoft SharePoint
Microsoft Teams

Integrations Supported

Microsoft 365
Microsoft Power Apps
Microsoft SharePoint
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per user per month
Free Trial Offered?
Free Version

Pricing Information

$9.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SP Marketplace

Date Founded

2012

Company Location

United States

Company Website

www.spmarketplace.com/office-365-sharepoint-crm.html

Company Facts

Organization Name

KloudPortal

Company Location

India

Company Website

www.opalcrm.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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