OPALCRM Verified Customer Reviews (2026)

Act! Advantage is a full front-office CRM solution with all-new functionality, including Interactive Quotes, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadens its footprint across your entire front office and reduces your need for costly, third-party tools. Select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.

Pipedrive is an advanced customer relationship management (CRM) and sales pipeline management tool aimed at assisting companies in monitoring and enhancing their sales workflows. It features automation capabilities, AI-driven sales analytics, and up-to-the-minute reporting to enable businesses to finalize deals more quickly and efficiently. Additionally, with its adaptable workflows, compatibility with numerous applications, and user-friendly design, Pipedrive empowers sales teams of various scales to handle leads, streamline repetitive activities, and assess performance for more informed, data-oriented decisions. This comprehensive platform not only simplifies the sales process but also enhances collaboration among team members, ensuring that everyone is aligned towards achieving common goals.

The OPALS Open-source Automated Library System is a powerful, collaboratively crafted web-based application that serves as a leading open-source alternative. This cutting-edge platform enables users to access a wide array of informational databases, library resources, and digital collections through the Internet. A diverse range of institutions, including educational institutions, research organizations, corporations, faith-based groups, and library consortia providing interlibrary loan services, have adopted OPALS. The implementation of this all-encompassing, ready-to-use system does not necessitate software installation or the purchase of expensive hardware or licenses. Its sustainable “total cost of ownership” highlights the advantages of employing standards-compliant, feature-rich web solutions. OPALS can be hosted on our servers, or we can work alongside your IT department to assist with the installation and continuous support at your facility. With a skilled team of knowledgeable programmers and technical support staff, the system is regularly updated and maintained, ensuring a dependable support network vital for public-serving entities. This adaptability in deployment, coupled with strong community engagement, further solidifies OPALS's status as an invaluable asset for libraries and educational institutions. As a result, OPALS not only meets the current needs of users but also evolves to address future challenges in the information management landscape.