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What is SS&C Chorus?

Building on SS&C’s well-established reputation as a comprehensive solutions provider, SS&C Chorus integrates sophisticated intelligent automation technologies to offer transformative, ROI-driven solutions for its clientele. This pioneering platform significantly improves business processes through the application of state-of-the-art technologies such as machine learning, robotic process automation, and natural language processing, which allows customers to effectively overhaul and manage their operations at scale. SS&C Chorus can be accessed via SS&C’s secure private cloud, on-premise installations, or various public cloud platforms. By adopting digital process automation, case management, omnichannel intake, and operational analytics, organizations can dramatically optimize their customer operations. Furthermore, the platform utilizes advanced machine learning methods to automate the digitization, classification, and extraction of data from physical documents. Equipped with an intuitive drag-and-drop interface, SS&C Chorus integrates effortlessly with a range of smart technologies, including RPA, ML, and NLP, while providing the necessary adaptability to ensure that tasks are routed to the appropriate individuals without delay. This level of flexibility not only allows organizations to streamline their workflows but also enables them to swiftly adjust to changing business demands, paving the way for future growth and innovation. As a result, SS&C Chorus stands out as a powerful tool for organizations aiming to enhance efficiency and responsiveness in their operations.

What is Chorus by ZoomInfo?

Elevate the performance of your sales teams through Chorus by ZoomInfo, a sophisticated conversation intelligence solution. This tool enables sales professionals to document, summarize, and analyze their interactions with clients, revealing new opportunities and assessing customer interests, which significantly enhances the results of meetings. Furthermore, Chorus promotes smooth collaboration and integrates seamlessly with Salesforce Enterprise, as well as major online meeting and sales engagement platforms. By capturing and sharing the best communication practices of your sales team, you can develop top-performing "A" players who reliably surpass their targets. Additionally, gain essential insights from customer conversations that not only lead to successful deal closures but also nurture long-lasting client relationships. As a result, your sales operation will become more agile and responsive to client needs, positioning your organization for sustained growth and success.

Media

Media

Integrations Supported

Airfold
Aleph
ClearSlide
Evermuse
Factomos
Five9
Google Workspace
Microsoft Outlook
Outdoo AI
Outreach
Refold
Revo
RingCentral RingEX
Salesforce
Seismic Learning
Shift
Spinify
Spotlight.ai
Truto
join.me

Integrations Supported

Airfold
Aleph
ClearSlide
Evermuse
Factomos
Five9
Google Workspace
Microsoft Outlook
Outdoo AI
Outreach
Refold
Revo
RingCentral RingEX
Salesforce
Seismic Learning
Shift
Spinify
Spotlight.ai
Truto
join.me

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SS&C

Date Founded

2009

Company Location

United States

Company Website

www.ssctech.com/solutions/products-a-to-z/ssc-chorus

Company Facts

Organization Name

ZoomInfo

Date Founded

2007

Company Location

United States

Company Website

www.zoominfo.com/products/chorus

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

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