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What is SS&C Chorus?

Building on SS&C’s well-established reputation as a comprehensive solutions provider, SS&C Chorus integrates sophisticated intelligent automation technologies to offer transformative, ROI-driven solutions for its clientele. This pioneering platform significantly improves business processes through the application of state-of-the-art technologies such as machine learning, robotic process automation, and natural language processing, which allows customers to effectively overhaul and manage their operations at scale. SS&C Chorus can be accessed via SS&C’s secure private cloud, on-premise installations, or various public cloud platforms. By adopting digital process automation, case management, omnichannel intake, and operational analytics, organizations can dramatically optimize their customer operations. Furthermore, the platform utilizes advanced machine learning methods to automate the digitization, classification, and extraction of data from physical documents. Equipped with an intuitive drag-and-drop interface, SS&C Chorus integrates effortlessly with a range of smart technologies, including RPA, ML, and NLP, while providing the necessary adaptability to ensure that tasks are routed to the appropriate individuals without delay. This level of flexibility not only allows organizations to streamline their workflows but also enables them to swiftly adjust to changing business demands, paving the way for future growth and innovation. As a result, SS&C Chorus stands out as a powerful tool for organizations aiming to enhance efficiency and responsiveness in their operations.

What is Chorus by ZoomInfo?

Elevate the performance of your sales teams through Chorus by ZoomInfo, a sophisticated conversation intelligence solution. This tool enables sales professionals to document, summarize, and analyze their interactions with clients, revealing new opportunities and assessing customer interests, which significantly enhances the results of meetings. Furthermore, Chorus promotes smooth collaboration and integrates seamlessly with Salesforce Enterprise, as well as major online meeting and sales engagement platforms. By capturing and sharing the best communication practices of your sales team, you can develop top-performing "A" players who reliably surpass their targets. Additionally, gain essential insights from customer conversations that not only lead to successful deal closures but also nurture long-lasting client relationships. As a result, your sales operation will become more agile and responsive to client needs, positioning your organization for sustained growth and success.

Media

Media

Integrations Supported

Integrations Supported

Alta
Calven
Cisco Webex
ClearSlide
Dock
Five9
Fullcast Performance
Google Workspace
Outreach
Revo
RingCentral RingCX
Salesforce
Salesloft
Seismic Learning
Shift
Spinify
Spotlight.ai
Truto
Zoom
Zoom Phone

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

SS&C

Date Founded

2009

Company Location

United States

Company Website

www.ssctech.com/solutions/products-a-to-z/ssc-chorus

Company Facts

Organization Name

ZoomInfo

Date Founded

2007

Company Location

United States

Company Website

www.zoominfo.com/products/chorus

Categories and Features

Categories and Features

AI Meeting Assistants

Not specified

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Inside Sales

Auto-Dialing
Call Recording
Dashboard
Performance Management

Revenue Intelligence

Not specified

Sales Coaching

Call Recording
Learning Plans
Onboarding
Performance Metrics

Sales Enablement

Performance Management
Training Management

Sales Intelligence

CRM Integration
Email Integration
Performance Management
Reporting/Analytics

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