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What is Saastic?

Saastic encourages your customers to provide feedback, which helps you improve your business's reputation and effortlessly draw in more clients. By automating the process of collecting reviews, Saastic eliminates the need for you to manually contact customers and follow up, allowing you to concentrate on other critical areas of your enterprise. With Saastic, you can build social proof through reviews on popular platforms like Google, Trustpilot, G2, and Capterra. The service easily integrates with tools like Stripe, HubSpot, or Zapier, or you can choose to add customer information manually. Each day, Saastic sends review requests to customers regarding your product, and your landing page enables them to rate their experiences, provide feedback, and access links to various review platforms. If a customer submits a low rating, you can opt to show them a feedback form rather than directing them to public review sites, which helps to mitigate the impact of negative reviews. You will receive instant notifications via email and Slack whenever customers leave ratings or feedback about your product, ensuring you stay informed. Additionally, you can highlight your best reviews on a personalized showcase page that is customizable, which enhances your business's credibility and attractiveness. This all-encompassing strategy not only simplifies the review collection process but also strengthens the bond between you and your customers, ultimately leading to increased loyalty and satisfaction.

What is Fera?

Easily manage, import, and add customer reviews, photos, and videos while effortlessly moderating the content. You can also integrate reviews from platforms such as Facebook and Google, enhancing the credibility of your website with diverse feedback. Before any customer-submitted content is published, you have the ability to approve or reject it, ensuring that only high-quality contributions are displayed. Responding to both positive and negative reviews reflects your store's commitment to valuing customer insights. Furthermore, you can rectify any spelling or grammatical mistakes to maintain your brand’s image. Encourage your customers to include photos and videos with their reviews, which significantly boosts the social proof associated with your products. Fera provides third-party verification of genuine buyers, increasing the trustworthiness of your reviews for potential customers. By leveraging Fera’s comprehensive documentation and code examples, you can create a richer user experience. Additionally, it is vital to protect your website and safeguard customer data to foster a reliable online presence. This proactive approach not only enhances customer satisfaction but also contributes to the long-term success of your business.

Media

Media

Integrations Supported

Google
Slack
Trustpilot
Zapier
ElectroNeek
G2
HubSpot CRM
HubSpot Customer Platform
Leo

Integrations Supported

Google
Slack
Trustpilot
Zapier
AfterShip
AliExpress
Axis LMS
BigCommerce
Facebook
Google Shopping
Microsoft Excel
Novel
Ruby
Shopify
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Version

Pricing Information

$7 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Saastic

Company Location

United States

Company Website

saastic.com

Company Facts

Organization Name

Fera

Date Founded

2017

Company Location

Canada

Company Website

www.fera.ai/

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Not specified

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Trustpilot Reviews & Ratings

Trustpilot

2.4 out of 5 stars

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