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What is Sage CRM?

Boosting customer loyalty and increasing revenue is achievable with Sage's cloud-driven CRM solutions. CRM, which stands for Customer Relationship Management, is an approach that facilitates the tracking and management of interactions with prospects, leads, and current customers at every stage of a company's sales cycle. While ERP systems focus on streamlining business operations, CRM tools are specifically tailored to enhance customer engagement. By automating and organizing communication and activities across various customer-facing departments—such as sales, marketing, and customer support—CRM software enables organizations to deepen their customer relationships. The integration of cloud-based CRM systems adds an element of automation that significantly enhances operational efficiency and effectiveness. Moreover, having all customer interactions centralized in one platform allows your team to nurture and sustain these relationships throughout the entire customer journey. A well-implemented CRM system not only drives sustained growth but also elevates customer satisfaction. Ultimately, investing in such technology is a strategic move to ensure long-term success in today’s competitive landscape.

What is Dolphin Power Dialer?

Elevate your outreach initiatives to quadruple efficiency with Dolphin Cloud Power Dialer software. This innovative tool allows for effortless lead management, empowering you to grow your business through its integrated CRM, detailed reporting capabilities, and valuable coaching resources. Start your interactions on the right foot, as your contacts will simply hear “Hello,” ensuring your use of Dolphin goes unnoticed—effectively eliminating dropped calls and the annoying delays that typically plague telemarketing. Save precious time while keeping your approach fresh; with just a click, you can leave the perfect voicemail by sending an instant message directly to the recipient's machine. Boost your chances of receiving callbacks by customizing your messages prior to sending them out. Take full command of your leads with the integrated CRM, where you can take notes, categorize calls, send emails and texts, and manage your team using advanced reporting and coaching features. A power dialer streamlines the calling process, automatically dialing numbers from a pre-established list and presenting agents with the prospect's details as the phone rings, allowing for immediate engagement once the contact answers. This smooth integration not only increases productivity but also significantly enhances the overall experience for customers, making your outreach efforts more effective than ever before. As a result, your ability to connect meaningfully with potential clients will flourish, setting the stage for stronger business relationships.

Media

Media

Integrations Supported

AMT ERP
Actin Time
Blue Ant
Camms Business Strategy
Camms Performance Management
CloudApper Facilities
CloudFX
Encompass CX
FairPlanner
FieldPro
FileHold
Flowgear
GUMU
Indition SellerTools
Lyftrondata
PlanningPME
SEGMENTAIL
Sugar Market
TotalGiving
Upfeed

Integrations Supported

AMT ERP
Actin Time
Blue Ant
Camms Business Strategy
Camms Performance Management
CloudApper Facilities
CloudFX
Encompass CX
FairPlanner
FieldPro
FileHold
Flowgear
GUMU
Indition SellerTools
Lyftrondata
PlanningPME
SEGMENTAIL
Sugar Market
TotalGiving
Upfeed

API Availability

Has API

API Availability

Has API

Pricing Information

$45 per user per month
Free Trial Offered?
Free Version

Pricing Information

$89 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sage Software

Company Location

United States

Company Website

www.sagesoftware.com

Company Facts

Organization Name

Electronic Voice Services

Company Location

United States

Company Website

www.evs7.com/power-dialer-dolphin

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Categories and Features

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

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