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What is Sage CRM?

Boosting customer loyalty and increasing revenue is achievable with Sage's cloud-driven CRM solutions. CRM, which stands for Customer Relationship Management, is an approach that facilitates the tracking and management of interactions with prospects, leads, and current customers at every stage of a company's sales cycle. While ERP systems focus on streamlining business operations, CRM tools are specifically tailored to enhance customer engagement. By automating and organizing communication and activities across various customer-facing departments—such as sales, marketing, and customer support—CRM software enables organizations to deepen their customer relationships. The integration of cloud-based CRM systems adds an element of automation that significantly enhances operational efficiency and effectiveness. Moreover, having all customer interactions centralized in one platform allows your team to nurture and sustain these relationships throughout the entire customer journey. A well-implemented CRM system not only drives sustained growth but also elevates customer satisfaction. Ultimately, investing in such technology is a strategic move to ensure long-term success in today’s competitive landscape.

What is SAM Service Manager?

The SAM Service Manager offers a customizable solution designed to meet the specific requirements of your business. This software is ideal for both engineering firms and service-oriented companies. With a wide array of features, it helps maintain organization within your operations while keeping clients updated on pending tasks. Additionally, it enables effective management of assets and projects, along with resource allocation. Users also have access to insights regarding the financial performance of their jobs, facilitating better decision-making for future projects. Its adaptability makes it an invaluable tool for enhancing operational efficiency.

Media

Media

Integrations Supported

BuiltSpace
Camms GRC
Codeless Platforms Alerting Software
Cyclr
Dever Dispatch
Epicor Eagle
FairPlanner
FieldPro
Flowgear
GUMU
Gameplan
GigTel
HireBeat
Inxmail
Neo Enterprise Assistant Platform
ProLinc
TotalGiving
Upfeed
VendorDesk
envivo

Integrations Supported

BuiltSpace
Camms GRC
Codeless Platforms Alerting Software
Cyclr
Dever Dispatch
Epicor Eagle
FairPlanner
FieldPro
Flowgear
GUMU
Gameplan
GigTel
HireBeat
Inxmail
Neo Enterprise Assistant Platform
ProLinc
TotalGiving
Upfeed
VendorDesk
envivo

API Availability

Has API

API Availability

Has API

Pricing Information

$45 per user per month
Free Trial Offered?
Free Version

Pricing Information

£39/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sage Software

Company Location

United States

Company Website

www.sagesoftware.com

Company Facts

Organization Name

SAM Software Solutions

Date Founded

2007

Company Location

United Kingdom

Company Website

www.samsoftware.com/features

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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