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Ratings and Reviews 0 Ratings
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What is Oracle Digital Assistant?
Engage your customers effectively with an AI-driven digital assistant that creates personalized interactions and provides critical insights to boost your sales, service, and marketing strategies. Unlike standard chatbots, Oracle Digital Assistant excels in delivering solutions at every customer touchpoint, thereby enhancing the overall conversational experience. This innovative tool not only nurtures deeper connections through customized interactions but also operates on a grand scale. Leveraging Oracle's cutting-edge cloud infrastructure, it incorporates artificial intelligence and natural language understanding (NLU) to optimize customer acquisition and retention strategies. The assistant smartly automates numerous tasks, such as answering informational queries and offering personalized recommendations tailored to individual user profiles and contexts. This enables both customers and sales teams to gain easy access to essential information and processes through text and voice commands. Organizations employing Oracle Cloud CX can effortlessly integrate the Oracle Digital Assistant into various applications, empowering sales teams to craft custom quotes simply by using their voice. In doing so, businesses can significantly enhance their efficiency and responsiveness, which ultimately contributes to increased customer satisfaction and loyalty over time. By embracing such cutting-edge technology, companies are better positioned to meet evolving customer needs and expectations.
Integrations Supported
Accenture Cloud Trade Promotion Management
Argent
Cisco AnyConnect
Cognizant
CrowdTwist
Decimal
EVOSYS TELEMATICS
Eloqua
Kinetica
Oracle Advertising
Integrations Supported
Accenture Cloud Trade Promotion Management
Argent
Cisco AnyConnect
Cognizant
CrowdTwist
Decimal
EVOSYS TELEMATICS
Eloqua
Kinetica
Oracle Advertising
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SalesAi
Company Location
United States
Company Website
www.salesai.com
Company Facts
Organization Name
Oracle
Date Founded
1977
Company Location
United States
Company Website
www.oracle.com/chatbots/digital-assistant-for-cx/
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant