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What is SalesFirst?

SalesFirst is an integral part of RTI's CRM suite, specifically designed to enhance both marketing and sales force automation. It caters to professionals engaged in telesales, field sales, and marketing, providing tools that enable sales teams to effectively cross-sell and up-sell their products and services. Among its key features is a powerful contact management system that meticulously tracks all interactions with customers and potential clients. Moreover, it includes capabilities for launching and managing marketing campaigns that aim to generate new leads while evaluating their effectiveness. The software also plays a crucial role in maintaining opt-in and opt-out lists, ensuring compliance with "do not call" regulations and anti-spam laws. In addition to these functions, it facilitates the oversight of sales opportunities throughout the entire sales cycle, which promotes a structured approach to sales processes. This all-encompassing strategy guarantees that sales teams are not only compliant but also well-equipped to enhance their outreach and boost conversion rates. Ultimately, SalesFirst empowers organizations to achieve their sales and marketing objectives more effectively.

What is OrderMaster?

Orders can be managed through multiple channels, such as websites, telesales, EPOS systems, trade counters, and ecommerce platforms, catering to both retail and trade customers. Telesales are crucial in any direct sales framework, as they handle customer questions, resolve issues, and efficiently process orders. Cyrane offers a wide array of tools aimed at equipping telesales and customer service agents with the means to oversee all aspects of customer service and order management smoothly. Key features include trade account and retail pricing, promotional offer integration, media codes, customer notes, reminders, gift messages, and options for product personalization. An automatic stock allocation system helps prevent overselling by providing complete visibility of inventory levels and allows for manual stock allocation when necessary, enhancing the flexibility of the order fulfillment process and enabling timely adjustments to meet customer service needs. This thorough approach not only streamlines operations but also ensures that maintaining customer satisfaction remains a primary focus throughout the order management system, thus fostering long-term client relationships.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$675 per month

Supported Platforms

Not specified

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

RTI Software

Company Website

www.rti-software.com/salesfirst.html

Company Facts

Organization Name

Cyrane Systems

Company Website

www.cyranesystems.com

Categories and Features

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Social Marketing

Sales Force Automation

Campaign Management
Contact Management
Field Sales Management
Opportunity Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Shipping Management
Special Order Management

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