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What is SalesForge CRM?

SalesForge CRM transforms Jira into an all-encompassing platform for managing sales and relationships effectively. Being a fully native application built on Forge, it functions securely within the Atlassian ecosystem, empowering both sales and project teams to work together smoothly without having to switch between various systems. Key Features & Capabilities - Management of Lead & Deal Pipelines - Comprehensive Contacts, Accounts & Customer Records - Built-in Email Functionality & Templates - Secure and Forge-Native Data Management - Enhanced Team Collaboration & Visibility With the introduction of SalesForge CRM, teams working in Jira can easily manage their sales processes, customer engagements, and communications, all while staying within the Jira interface. This integration of CRM capabilities into the Atlassian suite eliminates unnecessary context switching, reduces the formation of data silos, and aligns the workflows of sales with product and support teams. As a result, users benefit from faster onboarding, greater transparency, and significant improvements in both efficiency and revenue generation. This cohesive approach not only enhances collaboration but also ensures that every participant is working towards shared objectives, ultimately leading to a more synchronized and productive environment. Additionally, the improved visibility into sales activities can help teams make better-informed decisions.

What is Phoenix Incidents?

Phoenix Incidents is distinguished as the only native incident management solution for Jira, effortlessly integrating with familiar tools like Jira and Slack to eliminate the need for switching contexts or learning new software. This platform manages the entire incident lifecycle, ensuring compliance without adding strain on your team, thanks to AI-powered automated workflows that adhere to industry standards and efficiently guide your team's efforts from the moment an incident is reported until it is fully resolved. Its Root Cause Analysis (RCA) module utilizes an AI-enhanced Five Whys approach, fostering transparency by identifying true root causes and outlining actionable steps for remediation. Moreover, the platform provides executive reporting through weekly report cards and real-time dashboards, which not only track the progress of RCA efforts but also ensure accountability and prompt resolution of action items to avert future incidents. By using Phoenix Incidents, organizations can experience a more streamlined incident management process that enhances coordination among team members, facilitates effective RCA outcomes, and improves on-call responsiveness. This innovative approach not only reduces stress levels but also nurtures a proactive culture of incident management within your teams, fostering continuous improvement and resilience against future challenges. Ultimately, Phoenix Incidents transforms the incident management landscape, empowering teams to tackle challenges with confidence and efficiency.

Media

Media

Integrations Supported

Jira
PagerDuty
Slack
Splunk On-Call

Integrations Supported

Jira
PagerDuty
Slack
Splunk On-Call

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$3.75/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DevSamurai

Date Founded

2018

Company Location

Japan

Company Website

www.devsamurai.com/en/

Company Facts

Organization Name

Phoenix Incidents

Date Founded

2025

Company Location

United States

Company Website

phoenixincidents.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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