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What is SalesLens?

Leverage cutting-edge AI technology to explore the nuances of call context, enabling your team to boost their sales performance significantly. Our AI-powered solution for analyzing sales calls and providing coaching goes beyond simple KPI monitoring; it deeply examines the entirety of the conversation, offering immediate insights that can revolutionize your sales management approach. Eliminate the burden of tedious oversight and the chance of missing out on valuable sales opportunities. You have the option to either use our pre-designed call evaluation templates or formulate custom queries to gain a personalized quality assessment report. For example, evaluate if the salesperson effectively engaged with the client by asking open-ended questions about their needs and if they proposed next steps at the end of the conversation. Simply upload a call to our platform, and you'll receive comprehensive results in just a few minutes! Furthermore, you will access a detailed report that includes feedback on the quality of the manager's conversation. Keep track of live call quality scores to pinpoint both outstanding and deficient calls, which will guide your training and coaching strategies for your sales team and promote ongoing growth and success. By incorporating these invaluable insights, you can cultivate a culture of excellence that propels your organization forward. Ultimately, the integration of AI into your sales process not only enhances individual performance but also strengthens team collaboration and customer engagement.

What is Gryphon ONE?

What you need are practical solutions instead of more hurdles to overcome. Seek out the essential insights that will help you tackle objections, fine-tune your sales processes, and fully leverage your data's capabilities. Although it might sound exaggerated to label it as foresight, our conversation intelligence tool is designed to capture vital insights that are necessary for delivering relevant coaching, boosting team efficiency, and increasing sales. This invaluable support is available exactly when you require it most. Take advantage of the Gryphon platform to manage your sales and service calls from any device, be it a phone, tablet, PC, or app. Protect and empower your organization with real-time call screening and automatic data collection, ensuring you have immediate access to vital information. Experience unprecedented visibility into the actions and effectiveness of your sales and service teams whenever you need it. Direct every interaction towards a fruitful conclusion. With real-time, in-call sales coaching available, you will never miss another opportunity to close a deal. By adopting our comprehensive sales coaching platform, you'll see your success rates climb. This cutting-edge solution ultimately equips your team to flourish and remain agile in a fiercely competitive environment, adapting to challenges with confidence. Embrace this transformative technology and watch as it drives your business forward.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$100
Free Trial Offered?
Free Version

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SalesLens

Company Location

United Kingdom

Company Website

saleslens.io

Company Facts

Organization Name

Gryphon.ai

Date Founded

1999

Company Location

United States

Company Website

gryphon.ai/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Categories and Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Analytics

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Sales Training

Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments

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