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What is Salesboom CRM?

The landscape of how travel agents and hospitality representatives manage hotel and travel reservations has evolved significantly with the emergence of CRM systems in the hospitality sector. Hotel operators have recognized and embraced the advantages that CRM software offers, leading to widespread adoption of on-demand Customer Relationship Management solutions within the industry. By utilizing CRM software, hoteliers can effectively lower distribution expenses, preserve their brand's reputation, and function without relying on industry discounting practices. Today's internet users are well-informed and discerning, favoring efficient and uninterrupted online experiences, which has led them to enthusiastically embrace e-billing and self-service options provided by hoteliers. Additionally, Salesboom's CRM software specifically designed for the hospitality industry enhances efficiency by integrating and synchronizing performance across various platforms, including call centers, billing systems, and sales channels, thereby streamlining operations. This holistic approach not only improves customer satisfaction but also supports hoteliers in maximizing their revenue potential.

What is Liveops?

The modern call center has transformed from its conventional roots into a flexible ecosystem of virtual agents ready to serve at any moment, offering unique scalability and responsiveness. Liveops empowers businesses by providing access to a proficient workforce that can effectively scale operations during busy periods without interruption. By prioritizing the skills, education, and experience of our agents, we break down geographical limitations, ensuring they are fully prepared to represent your brand with excellence. With a strong network of 20,000 domestic agents, we are free from the constraints of traditional office hours or specific locations, enabling us to identify the best talent available. This strategy cultivates an exceptional level of adaptability, significantly improving the customer service journey. For more than 18 years, we have transformed the customer service sector by reducing downtime and minimizing operational costs while pioneering flexible agent solutions. Our dedication to innovation is reflected in the positive responses from our clients, who recognize the impact of our services. Join us and explore how we have revolutionized customer engagement for countless businesses.

Media

Media

Integrations Supported

Constant Contact
Facebook
Google Calendar
Google Docs
Google Drive
JobDiva
Microsoft Word
QuickBooks Online
Sage 50
Sage 500
Sage Accounting
Sage Intacct
Sage X3
Salesforce
Salesforce Agentforce Service
X (Twitter)
Xero
Zendesk
Zoho CRM

Integrations Supported

Constant Contact
Facebook
Google Calendar
Google Docs
Google Drive
JobDiva
Microsoft Word
QuickBooks Online
Sage 50
Sage 500
Sage Accounting
Sage Intacct
Sage X3
Salesforce
Salesforce Agentforce Service
X (Twitter)
Xero
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$14 per user per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SalesBoom

Date Founded

2003

Company Location

Canada

Company Website

www.salesboom.com

Company Facts

Organization Name

Liveops

Date Founded

2000

Company Location

United States

Company Website

liveops.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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