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What is Salesfloor?

Our mobile clienteling solution empowers retail associates to connect with customers in-store, smoothly transition to online sales, and earn extra commissions. This creates a customized shopping journey for customers, while retailers see benefits like enhanced online conversion rates, increased average order values, and lower return rates. Salesfloor distinguishes itself as a celebrated platform that merges clienteling, virtual selling, and mobile point-of-sale functionalities. Retail associates utilize Salesfloor to deliver tailored and convenient customer interactions through multiple channels such as live chat, video calls, emails, and SMS. Customers can easily contact a nearby store associate in real-time through these options or by requesting appointments for virtual or in-person meetings. Associates are capable of facilitating sales across various platforms, ensuring that all transactions are accurately attributed to the appropriate associate or store. By enabling associates to provide personalized service across every channel, retailers can foster deeper, more significant relationships with customers, ultimately enhancing loyalty and satisfaction. This forward-thinking strategy not only drives sales but also significantly enriches the overall shopping experience for each customer. The result is a win-win for both retailers and consumers, reinforcing the importance of integrating technology into retail practices.

What is Oracle Retail Xstore Point of Service?

Cloud-based omnichannel retail solutions facilitate exceptional cross-channel experiences for shoppers. By fine-tuning operations, businesses can reduce costs, enhance productivity, empower their workforce, and improve customer support. Craft meaningful physical and digital shopping spaces by obtaining real-time insights into customer behaviors and needs throughout their shopping journey. Equip your store associates with in-depth knowledge of customer preferences via advanced and flexible POS systems. Maintain excellent customer service while monitoring order shipments and their statuses. Furthermore, provide your team with resources that boost customer satisfaction before and after transactions. With immediate access to accurate inventory data, you can optimize in-store processes and workflows efficiently. Empower your store associates with robust point-of-service capabilities that enrich customer engagements. In addition, mobile-friendly solutions deliver the shopping experiences that modern consumers expect, complete with visibility into inventory and customer insights. This comprehensive strategy is vital for retailers looking to thrive in a fast-changing market landscape, ensuring they meet and exceed customer expectations at every touchpoint. Ultimately, embracing these innovations can lead to lasting customer loyalty and a competitive edge.

Media

Media

Integrations Supported

Apple Pay
Canopy
ChannelAdvisor
Google Pay
Oracle APEX
Oracle Analytics Cloud
Oracle Cloud Infrastructure
Oracle MICROS POS
Oracle Retail
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Samsung Pay
Scandit
SendGrid
Shopify
Stylitics
Twilio
Workspace ONE

Integrations Supported

Apple Pay
Canopy
ChannelAdvisor
Google Pay
Oracle APEX
Oracle Analytics Cloud
Oracle Cloud Infrastructure
Oracle MICROS POS
Oracle Retail
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Samsung Pay
Scandit
SendGrid
Shopify
Stylitics
Twilio
Workspace ONE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesfloor

Date Founded

2013

Company Location

United States

Company Website

salesfloor.net

Company Facts

Organization Name

Oracle

Company Location

United States

Company Website

www.oracle.com/retail/omnichannel/#rc30p1

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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