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What is Salesforce Agentforce Automotive?

Agentforce Automotive is Salesforce’s AI-first CRM platform tailored to the unique needs of the automotive industry. Previously known as Automotive Cloud, it connects driver, vehicle, sales, and service data within a unified ecosystem. The platform delivers a comprehensive view of each driver’s lifecycle, from initial purchase through ongoing service and renewal. AI agents provide proactive alerts, intelligent recommendations, and actionable insights directly in the flow of work. Sales and service teams can quickly access context-rich data to resolve issues and strengthen customer relationships. Automotive Cloud simplifies the management of leases, warranties, claims, and dealership interactions. Personalized engagement tools enable immersive experiences that extend beyond the showroom. Integrated automation reduces administrative workload and boosts employee productivity. With Data 360, organizations can harmonize driver and vehicle profiles that evolve over time. MuleSoft connectors integrate critical automotive systems and legacy applications. Marketing Cloud and Commerce Cloud extend personalized campaigns and digital storefront experiences. Agentforce Automotive enables OEMs and dealers to deliver connected, data-driven experiences that drive loyalty, revenue growth, and operational excellence.

What is CBS-CRM?

CBS-CRM is designed to simplify the management of customer relationships, significantly improving your capacity to interact with and engage clients effectively. This solution is particularly well-suited for small to medium-sized enterprises aiming to boost profitability, enhance operational efficiency, and foster growth. By utilizing CBS-CRM software, businesses can connect with prospective customers more successfully and develop more impactful marketing strategies. Additionally, its user-friendly interface ensures that teams can easily adopt and integrate it into their daily operations.

Media

Media

Integrations Supported

Collate
Salesforce

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Starter - $11.99/month/user, Billed Annually
Advanced - $22.39/month/user, Billed Annually
Professional - $35.99/month/user, Billed Annually
Enterprise - $59.91/month/user, Billed Annually
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/automotive/cloud/

Company Facts

Organization Name

CBS Systems

Date Founded

2007

Company Location

United States

Company Website

cbssys.com

Categories and Features

Automotive CRM

Not specified

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Lead Scoring
Segmentation
Task Management
Territory Management

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