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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is Potentiality?

With more than twenty years of experience in the global education arena, our all-encompassing Community Management Software presents a versatile solution featuring a powerful Fundraising Database, a cohesive social networking Online Community, Bulk Email functionality, and an innovative Events Management System, along with various other tools. Founded in 1998, Potentiality was designed to meet the evolving needs of the international education sector by providing a cohesive platform for the management of Communications, Events, Archives, Fundraising databases, and websites in a seamless manner. Our inventive approach to community management and fundraising has transformed the industry, allowing Potentiality to significantly improve how you engage with your community. By leveraging the Potentiality platform, you gain access to a robust tool that carefully monitors member engagement metrics, integrates this data into your fundraising database, and offers vital insights on community involvement and potential contributors. This holistic strategy not only simplifies your processes but also enables you to cultivate deeper relationships within your community, fostering a sense of belonging and collaboration. As a result, you can expect to see improved outcomes in your fundraising efforts and community initiatives.

Media

Media

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

HUBmis

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

Potentiality

Company Website

www.ptly.com

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Alumni Management

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

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