Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • TRACTIAN Reviews & Ratings
    4.8 out of 5 stars 139 Ratings
    Company Website for TRACTIAN
  • Traild Reviews & Ratings
    4.7 out of 5 stars 6 Ratings
    Company Website for Traild
  • Cadebill Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Cadebill
  • Vaiz Reviews & Ratings
    4.6 out of 5 stars 50 Ratings
    Company Website for Vaiz
  • DrayMaster Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for DrayMaster
  • Pylon Reviews & Ratings
    4.7 out of 5 stars 33 Ratings
    Company Website for Pylon
  • OfficeSpace Software Reviews & Ratings
    4.7 out of 5 stars 189 Ratings
    Company Website for OfficeSpace Software
  • GoCodes Reviews & Ratings
    4.4 out of 5 stars 275 Ratings
    Company Website for GoCodes
  • Everstage Reviews & Ratings
    4.8 out of 5 stars 3,823 Ratings
    Company Website for Everstage
  • Daylight Reviews & Ratings
    4.8 out of 5 stars 15 Ratings
    Company Website for Daylight

What is Salesforce Agentforce Energy & Utilities?

Agentforce Energy & Utilities is Salesforce’s AI-first CRM solution designed specifically for energy and utility companies navigating a rapidly changing industry landscape. Previously known as Energy & Utilities Cloud, it integrates customer, asset, billing, and operational data into one connected ecosystem. The platform combines predictive and generative AI with automation to drive efficiency across sales, service, and field operations. Smart Utility Contact Center capabilities provide agents with real-time account insights, usage data, and personalized next-best actions. Industry-specific CPQ tools support advanced quoting for residential, commercial, multi-site, and commodity-based services. Order management and guided selling simplify complex product configurations and customer onboarding. The built-in Energy & Utilities Data Model ensures seamless management of sales, service, work orders, and asset tracking. Consumer Clean Energy Program Management helps organizations oversee conservation programs and accelerate sustainability goals. Field workforce productivity tools improve scheduling, labor optimization, and incident management. Integration with Data 360 activates unified customer and asset data across applications. Tableau and business intelligence solutions transform operational data into actionable insights. Agentforce Energy & Utilities enables providers to enhance customer experiences, optimize cost-to-serve, and lead the energy transition with confidence.

What is EnergyCAP?

EnergyCAP is an award-winning energy management software platform designed to centralize utility, energy, and carbon data for complete visibility and control. It replaces fragmented spreadsheets with a single source of truth that uncovers billing errors and hidden inefficiencies. The platform enables organizations to manage utility bills accurately, benchmark facilities, and track performance across entire portfolios. EnergyCAP offers flexible modules including Smart Analytics for real-time insights, Carbon Hub for emissions tracking, and Bill CAPture services for audits and vendor coordination. Built-in integrations with ENERGY STAR® and BI tools enhance reporting and compliance efforts. Finance, energy, and sustainability teams work from the same accurate data, improving collaboration and decision-making. The platform scales easily across campuses, municipalities, and enterprises. EnergyCAP automatically flags unusual costs, demand spikes, and duplicate bills before they impact budgets. Organizations using EnergyCAP typically achieve significant annual energy savings and operational efficiencies. With over 40 years of proven expertise, EnergyCAP supports a wide range of industries including education, government, manufacturing, and commercial campuses. It transforms raw utility data into insights that drive smarter spending and sustainability outcomes. EnergyCAP delivers clarity, control, and measurable ROI at scale.

Media

Media

Integrations Supported

CloudHub
Salesforce
Salesforce Data 360
Slack
Tableau

Integrations Supported

Infor CloudSuite Business
JD Edwards EnterpriseOne
Microsoft Excel
NetSuite
QuickBooks Online
Sage 50

API Availability

API Availability

Pricing Information

$275 per month
Free Trial Offered?

Pricing Information

$2600/year

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/energy-utilities/cloud/

Company Facts

Organization Name

EnergyCAP

Date Founded

1982

Company Location

United States

Company Website

energycap.com

Categories and Features

Categories and Features

Energy Management

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Energy Price Analysis
Facility Scheduling
Load Control
Load Forecasting
Meter Tracking
Weather Normalization

Popular Alternatives

WMTC Utility Billing System Reviews & Ratings

WMTC Utility Billing System

White Mountain Technology

Popular Alternatives

Strata Reviews & Ratings

Strata

Cotopaxi Ltd.
AmpoCloud Reviews & Ratings

AmpoCloud

Ampotech