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What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

What is AcuGraph?

Concrete evidence enables patients to gain a solid understanding of their concerns, showcases the advancements being made regarding their primary issues, and provides clear proof of their improvements. Effective communication is essential in fostering strong relationships with patients, although explaining the concepts of acupuncture can sometimes prove to be difficult. AcuGraph's visual tools enhance immediate understanding and promote patient acceptance of treatment. The system efficiently gathers data through a quick, two-minute evaluation that focuses on measurement sites located on the hands and feet. With visual representations guiding the way and voice prompts ensuring that each measurement is accurately timed, the process is both user-friendly and effective. After completing the evaluation, our unique IntelliGraphâ„¢ technology offers the most accurate verification and analysis of the results, enriching the experience for both the practitioner and the patient. This holistic approach not only simplifies the assessment process but also cultivates a sense of trust and collaboration between the patient and the practitioner, ultimately leading to better health outcomes. As patients become more engaged in their treatment, they are more likely to adhere to recommendations and experience lasting benefits.

Media

Media

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$2,995 one-time payment

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Company Facts

Organization Name

Miridia Acupuncture Technology

Date Founded

2003

Company Location

United States

Company Website

www.acugraph.com

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

Categories and Features

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