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What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

What is EverGenius?

Overcome significant obstacles, cultivate outstanding relationships with your clients, and enhance your influence within your sector. EverGenius® facilitates this journey with remarkable ease. You can handle all operational tasks through a centralized, intuitive dashboard reminiscent of a scoreboard. We recognize the challenges you face in marketing, managing appointments, building a website, safeguarding your online reputation against negative feedback, and staying engaged on social media. For more than 15 years, our commitment has been to support businesses in establishing systems that attract a larger pool of potential clients. Furthermore, we highlight the necessity of converting those leads into devoted customers and passionate promoters. Dive into the features, kickstart marketing initiatives, and tailor your experience to suit your requirements. The platform prioritizes user-friendliness, ensuring an effortless interaction with its intuitive design. Technology is simplified yet highly effective, and the best part is that it comes at no expense to you. With EverGenius®, you can achieve an online presence comparable to that of a celebrity, granting you a distinct advantage that outshines the competition. This endeavor transcends mere visibility; it’s about asserting your dominance in your field with both confidence and expertise. By leveraging these tools, you can ensure sustained growth and a lasting impact in your industry.

Media

Media

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$97 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Company Facts

Organization Name

EverGenius

Date Founded

2016

Company Location

United States

Company Website

www.evergenius.com

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

Categories and Features

Healthcare CRM

Audience Targeting
Marketing Automation

Marketing Automation

Drip Campaigns
Lead Scoring
Sales Intelligence
Search Marketing
Social Marketing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Website Builder

Auto Update
Drag & Drop
Pre-built Templates
Real Time Editing
Survey Builder

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