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What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

What is Herfert Software?

A user-friendly interface designed for both physicians and their teams enhances efficiency in practice management. Features such as automatic updates, convenient visit logging, and self check-in/out streamline operations significantly. With cloud accessibility, rapid SOAP note generation, front desk management, billing functionalities, text reminders for appointments, and KIOSK services, the system is robust. Additionally, it includes a powerful tickler system and facilitates patient communication effectively. Exceptional customer support complements these features, all offered at a competitive price point. This platform allows for the seamless management of various chiropractic clinics, regardless of their size. Since 1980, we have been committed to delivering a superior patient administration solution that stands out in the industry. Our long-standing experience ensures that we meet the evolving needs of healthcare providers today.

Media

Media

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

Integrations Supported

Aloha
Cash Practice Systems
ChiroWrite
FixMe.IT
Heartland Payment Processing
Practice Fusion
Zingit

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Please Call for Pricing. Cloud version option available.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Company Facts

Organization Name

Herfert Chiropractic Software

Date Founded

1980

Company Location

United States

Company Website

www.herfertsoftware.com

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

Categories and Features

Chiropractic

Appointment Management
Billing & Invoicing
Claims Management
Outcome Assessments
Patient Account Management
Patient Records
SOAP Notes

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Invoice History
Practice Management
Quotes/Estimates
Remittance Advice

Medical Practice Management

Claims Management
HIPAA Compliant
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Billing & Invoicing
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Case List Management
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management

Admissions Management
Discharge Management
Patient Flow Management
Patient Location Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Secure Messaging

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