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What is Salesforce Agentforce Media?

Agentforce Media is Salesforce’s comprehensive CRM solution designed for the media and entertainment industry. Previously known as Media Cloud, it leverages Agentforce AI to connect audience, advertiser, and operational data across a unified ecosystem. The platform enables companies to streamline advertising sales, subscription services, and customer engagement. With prebuilt industry workflows and a customizable data model, organizations can simplify complex media processes. AI-driven insights help optimize campaign performance and forecast revenue opportunities. Advertising Sales Management tools support proposal generation, CPQ, and order fulfillment in one integrated system. Subscriber Lifecycle Management enhances personalization and reduces churn through predictive analytics. Media companies can launch and monetize B2C and B2B services more efficiently. Integration with Salesforce products like Marketing Cloud, Service Cloud, Data 360, and MuleSoft ensures seamless data activation. Automation capabilities lower operating costs while improving team productivity. Real-time dashboards provide visibility into sales pipelines and audience behavior. Agentforce Media empowers media enterprises to modernize operations and maximize monetization in an increasingly digital marketplace.

What is CitizenNet?

CitizenNet has established itself as a frontrunner in the realm of social advertising strategies and procurement, offering a comprehensive suite of software and services. As a key marketing ally for major platforms such as Facebook and Twitter, CitizenNet specializes in streamlining media buying operations through automation. The firm partners with a wide array of brands and agencies, regardless of size, to deliver impressive results via its sophisticated optimization tools. Advertisers gain exclusive access to the highly engaged audiences of Conde Nast, significantly boosting their campaign performance. Furthermore, CitizenNet empowers publishers and content creators with valuable sales intelligence, helping them to connect with advertisers and close lucrative deals. Its data-driven insights provide solid reasoning for cultivating successful partnerships. Through strategic media activation, CitizenNet ensures that content enjoys the visibility and outreach it deserves. The company collaborates with leading brands and agencies in various industries, including eCommerce, education, entertainment, consumer packaged goods, and retail. Acting as a technology enabler, CitizenNet offers both Software as a Service (SaaS) options and fully managed services to meet diverse client needs. By harnessing the power of data science and automation, every element of social advertising is refined for optimal results, allowing clients to effectively manage the intricacies of digital marketing. This steadfast dedication to innovation not only enhances CitizenNet's reputation but also solidifies its crucial role in the rapidly changing landscape of social media advertising. Ultimately, the multifaceted approach of CitizenNet ensures that clients are well-equipped to thrive in an increasingly competitive marketplace.

Media

Media

Integrations Supported

CloudHub
Criteo Commerce Yield
Facebook
Google Docs
Salesforce
Salesforce Agentforce Marketing
Salesforce Data 360
X (Twitter)

Integrations Supported

CloudHub
Criteo Commerce Yield
Facebook
Google Docs
Salesforce
Salesforce Agentforce Marketing
Salesforce Data 360
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$325 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/media/cloud/

Company Facts

Organization Name

CitizenNet

Date Founded

2009

Company Location

United States

Company Website

www.citizennet.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

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