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What is Salesforce Agentforce Media?

Agentforce Media is Salesforce’s comprehensive CRM solution designed for the media and entertainment industry. Previously known as Media Cloud, it leverages Agentforce AI to connect audience, advertiser, and operational data across a unified ecosystem. The platform enables companies to streamline advertising sales, subscription services, and customer engagement. With prebuilt industry workflows and a customizable data model, organizations can simplify complex media processes. AI-driven insights help optimize campaign performance and forecast revenue opportunities. Advertising Sales Management tools support proposal generation, CPQ, and order fulfillment in one integrated system. Subscriber Lifecycle Management enhances personalization and reduces churn through predictive analytics. Media companies can launch and monetize B2C and B2B services more efficiently. Integration with Salesforce products like Marketing Cloud, Service Cloud, Data 360, and MuleSoft ensures seamless data activation. Automation capabilities lower operating costs while improving team productivity. Real-time dashboards provide visibility into sales pipelines and audience behavior. Agentforce Media empowers media enterprises to modernize operations and maximize monetization in an increasingly digital marketplace.

What is Salesforce AgentExchange?

AgentExchange is an integrated AI marketplace within Salesforce, offering businesses access to a wide range of agentic AI components that can streamline workflows and boost productivity. The platform simplifies the process of discovering, purchasing, and deploying AI agents by providing a library of pre-built actions, topics, and templates, allowing businesses to integrate AI-driven automation directly into their Salesforce environment. By collaborating with over 200 Salesforce partners, AgentExchange brings together a variety of solutions tailored to different business needs, industries, and use cases. The marketplace makes it easy to enhance the Salesforce experience by enabling businesses to find, test, and deploy intelligent agents with minimal development effort. Whether you are looking to optimize your sales process, improve customer service, or automate administrative tasks, AgentExchange offers a seamless way to implement AI-powered solutions that drive efficiency and deliver actionable insights. It also offers resources to help users learn more about AI and AI agents through training courses and guides, ensuring businesses are equipped to make the most out of their AI-powered solutions.

Media

Media

Integrations Supported

Salesforce
CloudHub
Criteo Commerce Yield
Salesforce Agentforce Marketing
Salesforce Data 360

Integrations Supported

Salesforce
Propel
Salesforce Agentforce

API Availability

API Availability

Pricing Information

$325 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/media/cloud/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

agentexchange.salesforce.com

Categories and Features

CRM

Not specified

Categories and Features

AI Agent Marketplaces

Not specified

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