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What is Salesforce B2C Commerce?

Connect with your customers anytime and anywhere using our B2C ecommerce solution. Learn how Salesforce B2C Commerce empowers you to design unified and engaging digital shopping experiences, whether in online spaces or at physical locations. Previously known as Commerce Cloud Digital, this platform enables you to engage your target audience and deliver personalized shopping experiences across multiple commerce channels such as web, mobile, social media, and traditional stores. With a suite of powerful features, Salesforce B2C Commerce supports unique digital interactions and facilitates smooth transactions at each point of customer engagement. You can effortlessly launch new websites, tap into new markets, drive sales, and enhance business growth thanks to a plethora of ready-made capabilities. Furthermore, you can address issues like shopping cart abandonment through proven methods such as saved carts, efficient checkout systems, and quick payment solutions. Broaden your reach by merging digital commerce with social media platforms and online communities, including widely-used sites like Instagram and Facebook, to create a comprehensive shopping experience that appeals to consumers. As businesses utilize these resources, they not only improve customer satisfaction but also foster loyalty and encourage repeat purchases, ultimately contributing to sustained success in the competitive market.

What is Adobe Commerce?

Adobe Commerce is an enterprise-grade, composable ecommerce platform designed to deliver personalized, high-performance shopping experiences across B2C and B2B environments. Built as a cloud-native solution, it allows businesses to manage multiple brands, storefronts, and global markets from one centralized system. Its lightning-fast storefront architecture is optimized for SEO and performance, enabling faster page loads and improved search visibility. Prebuilt storefront components, including product listing pages, carts, and checkout functionality, accelerate site launches and reduce development time. Generative AI-powered tools and visual editors empower marketing teams to create compelling content and experiment with merchandising strategies without relying heavily on developers. Native A/B testing capabilities help optimize user journeys and maximize conversion rates over time. The platform supports advanced personalization to connect marketing and commerce efforts into unified shopping experiences. Robust B2B features, including self-service portals and account-level purchasing workflows, simplify complex enterprise buying cycles. Seamless integrations with ERP, CRM, PIM, and other enterprise systems ensure operational efficiency and accurate data synchronization. Its composable architecture allows brands to extend and customize functionality through APIs and third-party integrations. Designed to handle peak traffic volumes and large product catalogs, Adobe Commerce provides scalability and enterprise-grade security. By combining flexibility, AI-driven personalization, and operational efficiency, Adobe Commerce enables organizations to capture demand, expand globally, and drive sustainable revenue growth.

Media

Media

Integrations Supported

Ketch
Adobe Creative Cloud
Adobe Target
AtroCore
Attlaz
DDS
FTx Identity
Flip
Instagram
JetRails
Kleene
Latenode
Magento
Magestore
MuleSoft Anypoint Platform
PiSrc Fütprint
Pinch AI
Profit4
Simon AI
Upfluence

Integrations Supported

Ketch
Adobe Creative Cloud
Adobe Target
AtroCore
Attlaz
DDS
FTx Identity
Flip
Instagram
JetRails
Kleene
Latenode
Magento
Magestore
MuleSoft Anypoint Platform
PiSrc Fütprint
Pinch AI
Profit4
Simon AI
Upfluence

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Company Facts

Organization Name

Adobe

Date Founded

1982

Company Location

United States

Company Website

business.adobe.com/products/commerce.html

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

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