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What is Salesforce Commerce AI?

Elevate your sales approach and enhance time management by implementing cutting-edge ecommerce AI solutions. By harnessing trustworthy data, you can automatically customize and transform every component of the customer experience, potentially driving sales growth by 10% or more. Enhance your operational efficiency and increase revenue with the most versatile and dependable ecommerce AI technologies on the market. Transform the shopping journey through a reliable enterprise AI framework, an open-model ecosystem, and adaptable large language models. Seamlessly tackle complex issues while improving customer satisfaction via an intuitive in-app interface. Incorporate ChatGPT with tailored plugins to effectively attract and convert search traffic into sales on your platform. Boost both cart size and customer loyalty with AI-driven, personalized product recommendations that prioritize desired outcomes. In addition, accelerate the development and implementation of innovative commerce experiences using code generated through Einstein GPT, which will help your business stay competitive and agile in today’s rapidly changing market landscape. This strategic approach will not only optimize your sales but also position your brand as a leader in customer-centric solutions.

What is ChatInsight.AI?

ChatInsight is a sophisticated AI-driven Q&A chatbot that leverages advanced semantic understanding to deliver precise consulting services around the clock. Its ability to be tailored with a specific knowledge base allows it to effectively address queries unique to a particular organization, marking a significant advancement for large language models like ChatGPT. This versatile tool can cater to diverse needs, such as facilitating sales consultations, enhancing customer service, and addressing both pre-sales and post-sales questions, depending on the particular demands of a business. For employee training, it accelerates onboarding by granting new team members access to essential documents, files, and wikis. In IT support, it empowers technicians to swiftly resolve issues by offering detailed guidance and troubleshooting instructions. For customer support, it equips agents with quick access to FAQs and relevant information, enabling them to address customer concerns efficiently. It also assists marketing by enabling the creation of secured documents that are accessible only to authorized employees or clients. Additionally, as a sales assistant, it provides the sales team with immediate access to vital information, thereby streamlining their processes and enhancing productivity. Ultimately, ChatInsight serves as a comprehensive solution to improve various operational aspects across the organization.

Media

Media

No images available

Integrations Supported

Autymate
PhoneIQ
Salesforce Commerce Cloud
Salesforce Einstein

Integrations Supported

Autymate
PhoneIQ
Salesforce Commerce Cloud
Salesforce Einstein

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/ecommerce-ai-tools/

Company Facts

Organization Name

Sand Studio

Date Founded

2011

Company Location

Singapore

Company Website

www.airdroid.com/chatinsight/

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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