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What is Salesforce Commerce Cloud?

Enhance your eCommerce growth by utilizing Salesforce Commerce Cloud, formerly known as Demandware, which prioritizes customer-centric solutions. Stay ahead of the competition with a versatile commerce platform that seamlessly connects to the world's leading CRM. By integrating Commerce Cloud 360 with Slack, you can improve teamwork, quickly adapt to market shifts, and design a unified customer journey that drives success across various sectors. Increase both your revenue and customer engagement through a fully integrated digital experience that merges data unification, tailored interactions, and revenue enhancement across diverse channels, all supported by automation and AI from a single source of truth. Elevate your conversion rates and nurture brand loyalty with a smooth customer experience that integrates marketing, sales, commerce, fulfillment, service, and beyond. You have the flexibility to select between intuitive click-based options or advanced coding tools to create your perfect solution. Rapid innovation is essential to meet customer demands, allowing you to expand operations on a global scale and respond effectively to fluctuating demand levels. Furthermore, broaden your commerce capabilities through a strong ecosystem of partner applications to enrich your service offerings. This well-rounded strategy equips your business to excel in an increasingly dynamic digital environment, ensuring you're always ready for the next challenge. With continuous improvements and enhancements, your organization can navigate the complexities of the eCommerce landscape with confidence.

What is Clerk.io?

Boost your conversion rates through a sophisticated search feature that customizes the shopping journey, consistently showcasing the most relevant products via an innovative search platform designed exclusively for online retail. This comprehensive e-commerce engine intuitively grasps customer intent and context, using special characters, measurements, attributes, modifiers, and categories with faceted search, replicating the skills of a knowledgeable sales representative. It guarantees precise search results even when users make typographical errors or minor mistakes by incorporating smart autocorrect functionalities. Additionally, the integrated synonym recognition across different languages enables the retrieval of crucial search outcomes that might otherwise be missed. To further enhance the shopping experience, you can easily add custom UX-blocks that allow for filtering based on any product attribute, refining both search and category results. Furthermore, you can enrich the search functionality by incorporating highly relevant content from your blog, categories, and CMS pages, ensuring that users can locate exactly what they are seeking. By establishing a smooth and user-friendly search environment, not only are customers more likely to engage, but their likelihood of completing purchases is significantly increased, ultimately driving greater sales for your business.

Media

Media

Integrations Supported

Mailchimp
21YunBox
Algolia
Algolia Places
Avatria Convert
BOSCO
Cleo Integration Cloud
ContactPigeon
ESW
GRIN
Introw PRM
Mention Me
Publicator
Salesfloor
SelluSeller
ShipCalm
ShipperHQ
Swogo
TwicPics

Integrations Supported

Mailchimp
21YunBox
Algolia
Algolia Places
Avatria Convert
BOSCO
Cleo Integration Cloud
ContactPigeon
ESW
GRIN
Introw PRM
Mention Me
Publicator
Salesfloor
SelluSeller
ShipCalm
ShipperHQ
Swogo
TwicPics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$89 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/overview/

Company Facts

Organization Name

Clerk.io

Date Founded

2011

Company Location

Denmark

Company Website

clerk.io

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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