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What is Salesforce Einstein?

Imagine the revolutionary generative AI for CRM that is set to transform your visions into reality. Get ready, as Einstein GPT has officially entered the dialogue. Utilize AI-enhanced emails, conversations, and proposals that are tailored to your customers, all while drawing on your most recent data to personalize each interaction. Boost productivity with insightful analytics that cover sales, services, marketing, and commerce, all seamlessly woven into your everyday tasks. Easily develop creative solutions with intuitive low-code tools that empower you to create customized predictions and recommendations without requiring a data expert. Support sales teams throughout the entire process, from initial contact to closing, by delivering precise forecasts based on real-time data and accelerating the closing timeline with intelligent dialogue. Provide personalized experiences and improve your time management by integrating AI directly into your CRM system. With Service GPT at your disposal, you possess all the essential resources to grow swiftly and deliver immediate benefits. Enhance customer interactions, foster lasting relationships, and drive revenue growth through up-to-date insights; orchestrate intelligent customer journeys and offer timely recommendations to optimize results. By harnessing these advanced features, you can ensure your business maintains a competitive edge in the market. Additionally, staying proactive in adapting to evolving customer needs will further solidify your position as an industry leader.

What is 1stContact.ai?

1stContact.ai is an AI-powered CRM designed to unify every aspect of your business—from sales and marketing to support and automation—into one cohesive platform. Featuring Jenny, a conversational AI assistant, it allows teams to manage pipelines, schedule meetings, automate campaigns, and even respond to customers through web chat, SMS, and social media DMs. Its intuitive visual builder makes it easy to create landing pages, forms, and funnels that convert, while AI-enhanced workflows automatically nurture leads based on their behaviors. The CRM seamlessly integrates payment gateways like Stripe and PayPal, connects with Shopify for e-commerce, and supports 500+ apps through Zapier for limitless flexibility. 1stContact.ai’s built-in analytics help you understand lead sources, conversion performance, and campaign ROI, driving smarter business decisions. Beyond CRM, the platform also includes tools for membership management, course creation, and review automation—giving users a complete digital ecosystem. For developers and agencies, white-label options and API integrations enable deep customization. With 24/7 support, dedicated account managers, and advanced security, it’s built to scale alongside your business. Whether you're just starting or managing a growing team, 1stContact.ai empowers you to automate more, sell faster, and deliver exceptional customer experiences. It’s not just a CRM—it’s the intelligent operating system for modern businesses.

Media

Media

Integrations Supported

ActiveCampaign
Asana
Collate
Facebook
Google Ads
HubSpot CRM
Instagram
LinkedIn
LinkedIn Ads
Magento
Mailchimp
PayPal
Salesforce Agentforce Marketing
Slack
StarfishETL
Trello
WooCommerce
Zapier
Zendesk
Zoho CRM

Integrations Supported

ActiveCampaign
Asana
Collate
Facebook
Google Ads
HubSpot CRM
Instagram
LinkedIn
LinkedIn Ads
Magento
Mailchimp
PayPal
Salesforce Agentforce Marketing
Slack
StarfishETL
Trello
WooCommerce
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$67/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/einstein/overview/

Company Facts

Organization Name

1stContact.ai

Date Founded

2025

Company Location

United States

Company Website

1stcontact.ai

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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