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What is Salesforce Einstein?

Imagine the revolutionary generative AI for CRM that is set to transform your visions into reality. Get ready, as Einstein GPT has officially entered the dialogue. Utilize AI-enhanced emails, conversations, and proposals that are tailored to your customers, all while drawing on your most recent data to personalize each interaction. Boost productivity with insightful analytics that cover sales, services, marketing, and commerce, all seamlessly woven into your everyday tasks. Easily develop creative solutions with intuitive low-code tools that empower you to create customized predictions and recommendations without requiring a data expert. Support sales teams throughout the entire process, from initial contact to closing, by delivering precise forecasts based on real-time data and accelerating the closing timeline with intelligent dialogue. Provide personalized experiences and improve your time management by integrating AI directly into your CRM system. With Service GPT at your disposal, you possess all the essential resources to grow swiftly and deliver immediate benefits. Enhance customer interactions, foster lasting relationships, and drive revenue growth through up-to-date insights; orchestrate intelligent customer journeys and offer timely recommendations to optimize results. By harnessing these advanced features, you can ensure your business maintains a competitive edge in the market. Additionally, staying proactive in adapting to evolving customer needs will further solidify your position as an industry leader.

What is Backflipt?

Easily create workflows and applications that connect people with essential information. Design forward-thinking workflows and applications that deliver an interactive experience driven by intelligence. This empowers regular users to establish and manage workflows independently, without needing the assistance of specialized service teams. By utilizing Backflipt's features, personnel who interact with customers, partner managers, sales development representatives (SDRs), and support staff can engage proactively and smoothly with up-to-date information. It enables citizen developers alongside IT operations to craft secure and compliant enterprise applications, leveraging customizable CSS files within the Backflipt App Builder platform, which generally requires minimal coding skills. Build applications that enhance business processes or simplify repetitive tasks, all while maintaining an engaging user experience. Use Backflipt Graph to customize experiences based on user context, which plays a crucial role in boosting productivity. Furthermore, it is possible to design an application or workflow that collects relevant profiles and insights from past conversations, ensuring thorough preparation for future meetings. Ultimately, Backflipt revolutionizes team collaboration by unifying information and workflows into a single, efficient platform. This integration not only streamlines processes but also fosters a culture of innovation and adaptability among team members.

Media

Media

Integrations Supported

Salesforce
Amazon Web Services (AWS)
Box
Dropbox
Google Cloud Platform
Google Workspace
HubSpot Customer Platform
Microsoft Azure
Microsoft Teams
Oracle Cloud Infrastructure
Pipedrive
Salesforce Commerce AI
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Salesforce Sales Engagement
Salesforce Service Cloud
Slack
Workday Extend
Zoho CRM
Zoom

Integrations Supported

Salesforce
Amazon Web Services (AWS)
Box
Dropbox
Google Cloud Platform
Google Workspace
HubSpot Customer Platform
Microsoft Azure
Microsoft Teams
Oracle Cloud Infrastructure
Pipedrive
Salesforce Commerce AI
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Salesforce Sales Engagement
Salesforce Service Cloud
Slack
Workday Extend
Zoho CRM
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$60 per user per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/einstein/overview/

Company Facts

Organization Name

Backflipt

Date Founded

2014

Company Location

United States

Company Website

www.backflipt.com

Categories and Features

App Makers

Collaboration Tools
Compatibility Testing
Deployment Management
Drag & Drop
For eCommerce
Forms Creation
Iteration Management
Mobile Apps
No-Code
Pre-Built Templates
Visual Modeling
Web Apps
Workflow Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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