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What is Salesforce Einstein?

Imagine the revolutionary generative AI for CRM that is set to transform your visions into reality. Get ready, as Einstein GPT has officially entered the dialogue. Utilize AI-enhanced emails, conversations, and proposals that are tailored to your customers, all while drawing on your most recent data to personalize each interaction. Boost productivity with insightful analytics that cover sales, services, marketing, and commerce, all seamlessly woven into your everyday tasks. Easily develop creative solutions with intuitive low-code tools that empower you to create customized predictions and recommendations without requiring a data expert. Support sales teams throughout the entire process, from initial contact to closing, by delivering precise forecasts based on real-time data and accelerating the closing timeline with intelligent dialogue. Provide personalized experiences and improve your time management by integrating AI directly into your CRM system. With Service GPT at your disposal, you possess all the essential resources to grow swiftly and deliver immediate benefits. Enhance customer interactions, foster lasting relationships, and drive revenue growth through up-to-date insights; orchestrate intelligent customer journeys and offer timely recommendations to optimize results. By harnessing these advanced features, you can ensure your business maintains a competitive edge in the market. Additionally, staying proactive in adapting to evolving customer needs will further solidify your position as an industry leader.

What is Neo Enterprise Assistant Platform?

Neo functions as an AI-powered digital assistant aimed at optimizing your daily tasks, including arranging meetings, monitoring dashboards, and gathering information, among other capabilities. It serves as a conversational interface specifically designed for virtual enterprise assistance. By aiding both employees and customers in their routine activities and software interactions, Neo can be customized to align with distinct company workflows and tools. Users can interact with Neo using either voice commands or text inputs, offering a versatile approach to engagement. With Neo, users can request information from external systems and trigger a range of actions, effectively allowing for seamless communication with B2B software. The Neo Enterprise Assistant Platform facilitates the configuration and enhancement of Neo's features and integrations, ensuring it aligns with individual needs. This level of customization not only boosts productivity but also enhances efficiency across a variety of organizational tasks, making Neo an indispensable tool in modern workplaces. Additionally, its user-friendly design encourages widespread adoption among teams, further amplifying its impact on overall performance.

Media

Media

Integrations Supported

Salesforce
Amazon Web Services (AWS)
Asana
Dialogflow
Google Chrome
Google Workspace
HubSpot CRM
HubSpot Customer Platform
IBM Watson
LinkedIn
Microsoft 365
Mozilla Firefox
Opera
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Slack
StarfishETL
Telegram
WhatsApp
Workday Extend

Integrations Supported

Salesforce
Amazon Web Services (AWS)
Asana
Dialogflow
Google Chrome
Google Workspace
HubSpot CRM
HubSpot Customer Platform
IBM Watson
LinkedIn
Microsoft 365
Mozilla Firefox
Opera
Salesforce Commerce Cloud
Salesforce Marketing Cloud
Slack
StarfishETL
Telegram
WhatsApp
Workday Extend

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/einstein/overview/

Company Facts

Organization Name

Neohelden GmbH

Date Founded

2018

Company Location

Germany

Company Website

neohelden.com/product/

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