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What is Salesforce Einstein?

Imagine the revolutionary generative AI for CRM that is set to transform your visions into reality. Get ready, as Einstein GPT has officially entered the dialogue. Utilize AI-enhanced emails, conversations, and proposals that are tailored to your customers, all while drawing on your most recent data to personalize each interaction. Boost productivity with insightful analytics that cover sales, services, marketing, and commerce, all seamlessly woven into your everyday tasks. Easily develop creative solutions with intuitive low-code tools that empower you to create customized predictions and recommendations without requiring a data expert. Support sales teams throughout the entire process, from initial contact to closing, by delivering precise forecasts based on real-time data and accelerating the closing timeline with intelligent dialogue. Provide personalized experiences and improve your time management by integrating AI directly into your CRM system. With Service GPT at your disposal, you possess all the essential resources to grow swiftly and deliver immediate benefits. Enhance customer interactions, foster lasting relationships, and drive revenue growth through up-to-date insights; orchestrate intelligent customer journeys and offer timely recommendations to optimize results. By harnessing these advanced features, you can ensure your business maintains a competitive edge in the market. Additionally, staying proactive in adapting to evolving customer needs will further solidify your position as an industry leader.

What is Oliv?

Oliv boosts sales effectiveness through the analysis of recorded discussions, enabling salespeople to thrive in every engagement while assisting managers in tracking the implementation of sales methodologies. It carefully refines call scripts, updates competitive battle cards, and provides your sales force with precise answers based on real-life scenarios. You can initiate the shift from an annual refresh of your playbook to a monthly update starting now. Moreover, Oliv aids sellers in performing comprehensive pre-call research, delivers real-time insights during conversations, and helps them identify the optimal next steps you have defined, thus ensuring a smooth purchasing journey for your customers. By automatically identifying key figures such as champions, economic buyers, and influencers, Oliv assesses their understanding of your products and services. It also keeps an eye on and highlights the necessary follow-up actions for each opportunity, ensuring you stay updated on your sales pipeline and can act swiftly on new prospects. With the capabilities of Oliv, you have the potential to enhance your sales strategy significantly and experience ongoing success that propels your business forward. In an ever-evolving market, leveraging such innovative tools is crucial for staying ahead of the competition.