Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Connecteam Reviews & Ratings
    4.6 out of 5 stars 10,756 Ratings
    Company Website for Connecteam
  • HR Partner Reviews & Ratings
    4.7 out of 5 stars 205 Ratings
    Company Website for HR Partner
  • OrangeHRM Advanced Reviews & Ratings
    4.3 out of 5 stars 333 Ratings
    Company Website for OrangeHRM Advanced
  • Workable Reviews & Ratings
    4.4 out of 5 stars 1,459 Ratings
    Company Website for Workable
  • Folks Reviews & Ratings
    4.6 out of 5 stars 209 Ratings
    Company Website for Folks
  • Visual Planning Reviews & Ratings
    4.5 out of 5 stars 120 Ratings
    Company Website for Visual Planning
  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,478 Ratings
    Company Website for Zendesk
  • Introw PRM Reviews & Ratings
    4.8 out of 5 stars 122 Ratings
    Company Website for Introw PRM
  • ScreenMeet Reviews & Ratings
    4.5 out of 5 stars 35 Ratings

What is Salesforce HR Service Management?

Salesforce HR Service Management, built on the world’s #1 CRM, helps businesses enhance employee support and streamline HR operations. By providing a centralized, AI-powered employee portal, employees can access personalized support and resolve issues independently, improving their overall experience. HR teams benefit from AI-driven case management, automated workflows, and seamless integrations with existing systems, enabling faster resolutions and more efficient processes. With a unified solution for managing employee requests, tracking cases, and ensuring compliance, Salesforce HR Service boosts productivity while reducing administrative overhead. This solution is scalable and customizable to fit the needs of any organization, from small businesses to enterprise-level companies.

What is LBi HR HelpDesk?

HR HelpDesk distinguishes itself as a leading software solution designed for automated management of HR cases and call tracking. Known as HR Case Management, this platform empowers human resources departments and service centers to manage employee inquiries efficiently, thus improving service delivery, optimizing workflows, and ensuring timely case resolution. With extensive experience in the HR software market, our committed team has a profound understanding of HR professionals' requirements, having worked alongside thousands to enhance our software offerings over time. This insight is crucial, allowing HR personnel to concentrate on strategic initiatives rather than getting overwhelmed by repetitive employee questions. By facilitating easy access to pertinent information, we significantly enhance the contribution of HR to the organization. Alleviating workplace frustration not only boosts employee engagement but also cultivates a more effective work environment. When employees can quickly locate the information they seek, they are more inclined to focus on their passions within their roles, which ultimately contributes to the overall success of the organization. As a result, the organization can experience improved retention rates and a stronger commitment from its workforce.

Media

Media

Integrations Supported

APISCRAPY

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/eu/service/employee-engagement/

Company Facts

Organization Name

LBi Software

Date Founded

1982

Company Location

United States

Company Website

www.lbisoftware.com

Categories and Features

HR Case Management

Not specified

Team Management

Assignment Management
Resource Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HR Case Management

Not specified

Human Resources

360 Degree Feedback
Employee Database
Performance Management
Self Service Portal
Time & Attendance Management

Popular Alternatives

Popular Alternatives

PeopleDoc Reviews & Ratings

PeopleDoc

Ultimate Software
Total Support HelpDesk Reviews & Ratings

Total Support HelpDesk

Resource Dynamics
Sunrise HR Case Management Reviews & Ratings

Sunrise HR Case Management

Sunrise Software