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What is Salesforce HR Service Management?
                Salesforce HR Service Management, built on the world’s #1 CRM, helps businesses enhance employee support and streamline HR operations. By providing a centralized, AI-powered employee portal, employees can access personalized support and resolve issues independently, improving their overall experience. HR teams benefit from AI-driven case management, automated workflows, and seamless integrations with existing systems, enabling faster resolutions and more efficient processes. With a unified solution for managing employee requests, tracking cases, and ensuring compliance, Salesforce HR Service boosts productivity while reducing administrative overhead. This solution is scalable and customizable to fit the needs of any organization, from small businesses to enterprise-level companies.
            
        
            What is Mihi?
                Mihi provides a comprehensive solution for all your global Human Capital Management (HCM) needs through a unified platform. This innovative HCM system features pre-built tools that align with specific labor laws, HR standards, employee benefits, and data privacy requirements in various countries, helping you maintain compliance while equipping your workforce with a robust self-service tool for managing leave, attendance, and other essential functions. The user-friendly modules allow employees to efficiently manage their daily responsibilities while simultaneously capturing critical data that HR and Payroll teams can access whenever necessary. As a cloud-based solution, Mihi is available on any device, providing users with flexibility and convenience. Our state-of-the-art technology is enhanced by a dedicated team of top-tier software engineers and HR experts who assist you throughout the implementation and customization stages, ensuring that the system meets your specific needs, alongside ongoing support that addresses everything from intricate technology integrations to comprehensive analytics. Moreover, Mihi’s regular updates guarantee that your system keeps pace with evolving compliance requirements and industry best practices, giving you peace of mind as your organization grows. Ultimately, Mihi is designed to streamline your HR processes while fostering a more engaged and efficient workforce.
            
        
            Integrations Supported
            
                
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            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
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                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
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                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
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                SaaS
            
            
        
        
    
        
        
            
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                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
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                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
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                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
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                Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/eu/service/employee-engagement/
Company Facts
Organization Name
Mihi
Date Founded
2016
Company Location
United States
Company Website
mihi.com
Categories and Features
HR Employee File Management
                                        Access Controls
                                        
                                    
                                    
                                    
                                        Centralized Employee Files
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Email Notifications
                                        
                                    
                                    
                                    
                                        Paper & Digital
                                        
                                    
                                    
                                    
                                        Regulatory Compliance
                                        
                                    
                                    
                                    
                                        Retention Settings
                                        
                                    
                                    
                                    
                                        Search
                                        
                                    
                                    
                                    
                                        Sharing Spaces
                                        
                                    
                                    
                                    
                                        Signature
                                        
                                    
                            
                        Team Management
                                        Assignment Management
                                        
                                    
                                    
                                    
                                        Commenting / Notes
                                        
                                    
                                    
                                    
                                        Goal Setting / Tracking
                                        
                                    
                                    
                                    
                                        Messaging
                                        
                                    
                                    
                                    
                                        Productivity Analysis
                                        
                                    
                                    
                                    
                                        Progress Tracking
                                        
                                    
                                    
                                    
                                        Project Planning
                                        
                                    
                                    
                                    
                                        Resource Management
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Third Party Integration
                                        
                                    
                                    
                                    
                                        Time Tracking
                                        
                                    
                            
                        Categories and Features
Benefits Administration
                                        COBRA Administration
                                        
                                    
                                    
                                    
                                        Claims Management
                                        
                                    
                                    
                                    
                                        Deduction Management
                                        
                                    
                                    
                                    
                                        Disability Insurance Administration
                                        
                                    
                                    
                                    
                                        Employee Benefits Administration
                                        
                                    
                                    
                                    
                                        FMLA Administration
                                        
                                    
                                    
                                    
                                        FSA Administration
                                        
                                    
                                    
                                    
                                        Flexible Spending Accounts
                                        
                                    
                                    
                                    
                                        For Brokers
                                        
                                    
                                    
                                    
                                        For Employers
                                        
                                    
                                    
                                    
                                        HIPAA Compliant
                                        
                                    
                                    
                                    
                                        Health Insurance Administration
                                        
                                    
                                    
                                    
                                        Life Insurance Administration
                                        
                                    
                                    
                                    
                                        Online Benefits Enrollment
                                        
                                    
                                    
                                    
                                        Premium Billing
                                        
                                    
                                    
                                    
                                        Provider Management
                                        
                                    
                                    
                                    
                                        Retiree Administration
                                        
                                    
                                    
                                    
                                        Retirement Plan Management
                                        
                                    
                            
                        HR Employee File Management
                                        Access Controls
                                        
                                    
                                    
                                    
                                        Centralized Employee Files
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Email Notifications
                                        
                                    
                                    
                                    
                                        Paper & Digital
                                        
                                    
                                    
                                    
                                        Regulatory Compliance
                                        
                                    
                                    
                                    
                                        Retention Settings
                                        
                                    
                                    
                                    
                                        Search
                                        
                                    
                                    
                                    
                                        Sharing Spaces
                                        
                                    
                                    
                                    
                                        Signature
                                        
                                    
                            
                        Human Resources
                                        360 Degree Feedback
                                        
                                    
                                    
                                    
                                        Applicant Tracking
                                        
                                    
                                    
                                    
                                        Attendance Management
                                        
                                    
                                    
                                    
                                        Benefits Management
                                        
                                    
                                    
                                    
                                        Career Development Planning
                                        
                                    
                                    
                                    
                                        Compensation Management
                                        
                                    
                                    
                                    
                                        Compliance Management
                                        
                                    
                                    
                                    
                                        Employee Database
                                        
                                    
                                    
                                    
                                        Employee Lifecycle Management
                                        
                                    
                                    
                                    
                                        Onboarding
                                        
                                    
                                    
                                    
                                        Payroll Management
                                        
                                    
                                    
                                    
                                        Performance Management
                                        
                                    
                                    
                                    
                                        Recruiting Management
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Succession Planning
                                        
                                    
                                    
                                    
                                        Time & Attendance Management
                                        
                                    
                                    
                                    
                                        Time Off Management
                                        
                                    
                                    
                                    
                                        Timesheets
                                        
                                    
                                    
                                    
                                        Training Management
                                        
                                    
                            
                        Leave Management
                                        Approval Process Control
                                        
                                    
                                    
                                    
                                        Calendar Management
                                        
                                    
                                    
                                    
                                        Employee Scheduling
                                        
                                    
                                    
                                    
                                        FMLA Tracking
                                        
                                    
                                    
                                    
                                        Leave & Absence Reporting
                                        
                                    
                                    
                                    
                                        Leave Policy Management
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                            
                        Time Clock
                                        Biometric Recognition
                                        
                                    
                                    
                                    
                                        Hourly Employee Tracking
                                        
                                    
                                    
                                    
                                        Messaging
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Online Punch Card
                                        
                                    
                                    
                                    
                                        Payroll Management
                                        
                                    
                                    
                                    
                                        Punch card
                                        
                                    
                                    
                                    
                                        Reporting/Analytics
                                        
                                    
                                    
                                    
                                        Salaried Employee Tracking
                                        
                                    
                                    
                                    
                                        Sick Leave Tracking
                                        
                                    
                                    
                                    
                                        Vacation / Leave Tracking
                                        
                                    
                                    
                                    
                                        Workstation Tracking