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What is Salesforce Health Cloud?

Effortlessly bring together care teams with a comprehensive, HIPAA-compliant platform that delivers an all-encompassing view of each patient’s health. Transform your call center operations to ensure that patients receive timely access to care, while also tackling social determinants of health to improve overall outcomes. Utilize an effective engagement platform that seamlessly integrates people, data, and processes to support, engage, and attract patients throughout their healthcare journeys. Enhance virtual sales interactions and strengthen relationships with providers, leading to improved patient engagement that drives significant value and results. Achieve commercial excellence by connecting sales, service, marketing, and operations through critical data insights. Address the needs of your constituents by empowering staff to make well-informed decisions, based on a comprehensive understanding of the patients and families they serve. Provide your team with essential tools for manual contact tracing, patient monitoring, and automated follow-ups, allowing for quick responses during healthcare emergencies while also nurturing a culture of proactive communication and care. By prioritizing patient engagement and data-driven decision-making, healthcare outcomes can be dramatically improved across the board.

What is Hg Mercury CRM?

Revolutionize your healthcare marketing approach with a cutting-edge CRM that guarantees your outreach is both meaningful and relevant. Design captivating campaigns that effectively engage the right audience exactly when they are most inclined to respond. Discover invaluable insights that can aid in developing successful strategies to boost engagement, build trust, and encourage healthy behaviors. Gain a clear understanding of the competitive environment and strategically position yourself in the market. Leverage the vast repository of American consumer healthcare data to obtain detailed, real-time intelligence, enabling you to direct your efforts efficiently by service line and make well-informed choices regarding your marketing expenditures. By accurately identifying consumers who may be at risk for health problems and predicting your patients' future healthcare needs, you can create powerful, data-driven strategies that facilitate timely interventions and preventive care measures. Furthermore, streamline your resources by focusing on those most likely to benefit from your offerings, leading to considerable savings in both time and costs. This strategic approach not only maximizes the impact of your marketing initiatives but also contributes to improved health outcomes for your audience, ultimately creating a cycle of better service delivery and patient satisfaction. Emphasizing a proactive marketing strategy fosters a healthier community overall.

Media

Media

Integrations Supported

Accurint Crime Analysis
AmplifAI
Bridger Insight XG
CareBridge
Concord Cloud Fax
Connect the Doc
Consensus Harmony
InMoment
Inspire Planner
Lexis Advance Quicklaw
Lexis PSL
Nexis Dossier
Nexis Social Analytics
PhoneIQ
Provar
ProvenExpert.com
Salesforce Life Sciences Cloud
VerifyRX
Visualfiles
Wufoo

Integrations Supported

Accurint Crime Analysis
AmplifAI
Bridger Insight XG
CareBridge
Concord Cloud Fax
Connect the Doc
Consensus Harmony
InMoment
Inspire Planner
Lexis Advance Quicklaw
Lexis PSL
Nexis Dossier
Nexis Social Analytics
PhoneIQ
Provar
ProvenExpert.com
Salesforce Life Sciences Cloud
VerifyRX
Visualfiles
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/industries/healthcare/overview/

Company Facts

Organization Name

Mercury Healthcare

Date Founded

1995

Company Location

United States

Company Website

partners.healthgrades.com/healthcare-crm/

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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