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What is Salesforce Sales Dialer?

Maximize your productivity by improving communication with both prospects and customers in an efficient manner. This enhancement begins with the ability to log information directly in Salesforce, making it easy to connect with customers instantly by simply clicking their phone numbers. During calls, you can swiftly access answers, check call history, take notes, and finalize key details without the hassle of toggling between various applications or devices. Bid farewell to the days of relying on sticky notes or scribbling on napkins, as you can now optimize your sales procedures with tools like automatic call logging, voicemail drop, and readily accessible call lists, which facilitate quicker connections to your leads and contacts. Build stronger trust with clients by ensuring that incoming calls are routed to a personal, dedicated number and voicemail system, enhancing their experience. With Salesforce Sales Dialer, you not only receive an outbound calling solution but also gain inbound calling features. Additionally, you pay only for the total minutes your organization uses, which can be conveniently bought in increments of 1,000 minutes, helping to keep expenses under control while improving overall efficiency. This approach allows sales teams to devote more time to nurturing relationships and closing deals, rather than being overwhelmed by administrative duties, ultimately leading to increased sales success. As a result, you can create a more streamlined and organized sales process, benefiting both your team and your clients.

What is InterCloud9 Predictive Dialer?

InterCloud9 stands out as the top provider of cloud-enabled predictive dialers in the market. Our dialer solution caters to both individual users and call centers alike, enabling agents to dial as many as five lines simultaneously while also facilitating inbound call distribution and SMS communication. With no binding contracts, quick account activation, and support and training based in the US, all of these features come at no extra charge. Our innovative cloud-based power dialer can be effortlessly set up and made operational in under ten minutes, allowing users to simply connect their headsets and upload their data to achieve optimal connection rates. Whether you are an individual agent or part of a larger team of 100 agents, we offer an exceptional power dialer solution. The cloud-based system includes a comprehensive CRM, real-time monitoring of agents, an unmatched calling ratio per agent, options for scheduling callbacks and reminders, SMS capabilities, script pop-ups, and customizable email templates, among many other standard features. As our power dialer software is accessible through any internet connection, users can operate it seamlessly from anywhere. In addition, our commitment to customer satisfaction ensures that you will have the support you need as you grow your communication capabilities.

Media

Media

Integrations Supported

Akoonu
Salesforce
Sweep
Twistellar DASH
Zapier
Zoho CRM
inRiver PIM

Integrations Supported

Akoonu
Salesforce
Sweep
Twistellar DASH
Zapier
Zoho CRM
inRiver PIM

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Pricing Information

$69.00
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com

Company Facts

Organization Name

InterCloud9

Date Founded

2010

Company Location

United States

Company Website

www.intercloud9.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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