Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Extole Reviews & Ratings
    69 Ratings
    Company Website
  • Rezku Point of Sale Reviews & Ratings
    65 Ratings
    Company Website
  • Chime Workplace Reviews & Ratings
    4 Ratings
    Company Website
  • VoucherCart Reviews & Ratings
    62 Ratings
    Company Website
  • Motivosity Reviews & Ratings
    4,608 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,950 Ratings
    Company Website
  • Modento Reviews & Ratings
    89 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    42 Ratings
    Company Website
  • ShapeNet Reviews & Ratings
    84 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,013 Ratings
    Company Website

What is Salesforce Loyalty Management?

Salesforce Loyalty Management serves as a robust platform designed to help organizations create and manage intelligent, tailored loyalty programs that enhance customer engagement and increase their lifetime value. Built on the Salesforce Customer 360 Platform, it enables businesses to craft loyalty schemes featuring various tiers, points, rewards, and benefits that cater to both B2B and B2C markets. This solution fosters collaboration across diverse sectors, allowing customers to earn and redeem rewards across multiple brands, while also equipping businesses with tools for effectively onboarding partners and coordinating joint marketing campaigns. By utilizing AI-driven functionalities, it helps companies identify brand advocates, oversee referral programs, and deliver personalized promotions based on customer data and behavioral insights. In addition, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating smooth interactions at every touchpoint. This holistic strategy not only strengthens customer loyalty but also contributes to sustainable growth for businesses over the long term. Ultimately, the platform positions brands to build lasting relationships with their customers, ensuring they remain engaged and satisfied.

What is Bluestar Loyalty?

BlueStar's loyalty program is crafted to support small businesses such as retail shops, restaurants, and hotels in building lasting customer relationships. It is essential for your staff to be prepared to use branded promotional materials effectively to encourage every customer to participate in the rewards program. The sign-up process is straightforward; customers can enroll by filling out a form or registering directly on your website. Furthermore, you have the capability to send targeted communication via email from your loyalty program's back office, allowing you to reach out to specific individuals or groups. Once the emails are sent, monitoring their success is easy. Customers will earn 1 point for every dollar they spend by presenting their loyalty card or phone number during their transactions. You have the discretion to set the reward threshold, deciding when customers qualify for rewards. We recommend offering rewards that range from 5% to 15% of the total purchase amount, based on your profit margins. The process for redeeming rewards is both smooth and automated, enhancing the customer experience. This approach not only makes customers feel valued but also fosters their loyalty, resulting in increased repeat visits to your establishment. Consequently, this initiative not only boosts customer satisfaction but also contributes to the overall success of your business.

Media

Media

Integrations Supported

Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Tableau

Integrations Supported

Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

$20,000 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/loyalty-management/

Company Facts

Organization Name

Bluestar Loyalty

Date Founded

2015

Company Location

United States

Company Website

www.bluestarloyalty.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Popular Alternatives

Popular Alternatives

Kaizen Loyalty Platform Reviews & Ratings

Kaizen Loyalty Platform

Kaizen Loyalty
Cockato Reviews & Ratings

Cockato

Sygul Pty Ltd
WPLoyalty Reviews & Ratings

WPLoyalty

Cartrabbit