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What is Salesforce Loyalty Management?

Salesforce Loyalty Management serves as a robust platform designed to help organizations create and manage intelligent, tailored loyalty programs that enhance customer engagement and increase their lifetime value. Built on the Salesforce Customer 360 Platform, it enables businesses to craft loyalty schemes featuring various tiers, points, rewards, and benefits that cater to both B2B and B2C markets. This solution fosters collaboration across diverse sectors, allowing customers to earn and redeem rewards across multiple brands, while also equipping businesses with tools for effectively onboarding partners and coordinating joint marketing campaigns. By utilizing AI-driven functionalities, it helps companies identify brand advocates, oversee referral programs, and deliver personalized promotions based on customer data and behavioral insights. In addition, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating smooth interactions at every touchpoint. This holistic strategy not only strengthens customer loyalty but also contributes to sustainable growth for businesses over the long term. Ultimately, the platform positions brands to build lasting relationships with their customers, ensuring they remain engaged and satisfied.

What is Loyetta?

Loyetta is an all-encompassing loyalty and engagement platform that aids brands in building lasting relationships with customers, dealers, and business partners. Users can conveniently launch and manage both B2B and B2C loyalty programs from a single dashboard. The platform's extensive toolkit includes features for managing campaigns and points, creating reward catalogs, conducting surveys, administering quizzes, and overseeing content management. Moreover, it provides customizable mobile applications, allowing users to implement programs with their own branding. Thanks to its robust APIs and smooth integrations, Loyetta can seamlessly connect with existing systems. As a result, the platform delivers a loyalty program that goes beyond simple point allocation; it enhances engagement, evaluates performance, and supports ongoing development. This integrated strategy not only boosts customer satisfaction but also cultivates a stronger sense of loyalty over time, ensuring that brands can thrive in competitive markets. By leveraging such features, businesses can create a more engaging experience for their customers, ultimately driving long-term success.

Media

Media

Integrations Supported

Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Tableau

Integrations Supported

Salesforce
GROW with SAP
Microsoft Dynamics 365

API Availability

API Availability

Has API

Pricing Information

$20,000 per month
Free Trial Offered?

Pricing Information

Loyetta offers flexible, customized pricing tailored to each organization's business needs. Pricing is determined based on the number of users, selected modules, integration requirements, and implementation scope. Our enterprise-focused pricing model ensures businesses only pay for the capabilities they need, with scalable options to support future growth. Contact our team for a personalized quote.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/loyalty-management/

Company Facts

Organization Name

Loyetta Loyalty

Date Founded

2017

Company Location

Turkey

Company Website

loyetta.com.tr

Categories and Features

Customer Loyalty

Not specified

Loyalty Management

Not specified

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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