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What is Salesforce Loyalty Management?

Salesforce Loyalty Management serves as a robust platform designed to help organizations create and manage intelligent, tailored loyalty programs that enhance customer engagement and increase their lifetime value. Built on the Salesforce Customer 360 Platform, it enables businesses to craft loyalty schemes featuring various tiers, points, rewards, and benefits that cater to both B2B and B2C markets. This solution fosters collaboration across diverse sectors, allowing customers to earn and redeem rewards across multiple brands, while also equipping businesses with tools for effectively onboarding partners and coordinating joint marketing campaigns. By utilizing AI-driven functionalities, it helps companies identify brand advocates, oversee referral programs, and deliver personalized promotions based on customer data and behavioral insights. In addition, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating smooth interactions at every touchpoint. This holistic strategy not only strengthens customer loyalty but also contributes to sustainable growth for businesses over the long term. Ultimately, the platform positions brands to build lasting relationships with their customers, ensuring they remain engaged and satisfied.

What is QixolPromo?

The Qixol Promo Engine distinguishes itself in the industry with its all-encompassing features, options, and tools that support the centralized management of promotions while allowing for effortless verification across various platforms like ePOS, websites, and call centers. Equipped with powerful customization options, it provides the versatility needed to create promotions tailored specifically to your business requirements. By integrating seamlessly with Qixol Promo through an intuitive API, you can significantly amplify the promotional capabilities of your current software systems. This integration not only ensures a consistent shopping experience across diverse channels but also simplifies the processes of issuing and redeeming coupons while offering customers loyalty rewards. Moreover, the platform enables you to design, test, and initiate promotions in mere minutes, facilitating quick adaptations to evolving sales trends and ensuring that the right products are highlighted for your target audience. Additionally, the Qixol Promo Engine is built to grow alongside your business, supporting ongoing enhancements to your promotional strategies as market conditions change, ultimately driving more effective engagement with your customers. As a result, businesses can leverage this dynamic tool to stay ahead of the competition and maximize their promotional impact.

Media

Media

Integrations Supported

Salesforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Tableau

Integrations Supported

API Availability

API Availability

Pricing Information

$20,000 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/loyalty-management/

Company Facts

Organization Name

Qixol

Date Founded

2014

Company Location

United Kingdom

Company Website

www.qixolpromo.com

Categories and Features

Customer Loyalty

Not specified

Loyalty Management

Not specified

Categories and Features

eCommerce

CRM
Data Security
Kitting
Mobile Access
Promotions Management
Reviews Management
Templates

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