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What is Salesforce Marketing Cloud?

Connect with individual clients by employing a variety of tools that enable you to create personalized and pertinent content, ranging from basic email marketing to sophisticated cross-channel campaign management. By integrating data from different sources and devices, you can cultivate a thorough understanding of your clientele. Gather and leverage first-, second-, and third-party data to derive insights into your audience, facilitating growth by appealing to new market segments. Make effective use of data in conjunction with AI technologies, such as Einstein, to handle each interaction seamlessly. Be attuned to customer intent, decode their requirements, and deliver tailored communications that build trust and rapport. Foster two-way, immediate engagement that spans from the first touchpoint to customer advocacy. Additionally, present the next optimal action for each individual at scale, ensuring that all interactions remain relevant and timely. In addition, continuously evaluate the overall impact of your marketing efforts across various digital channels and devices, utilizing AI and a distinctive partnership with Google Analytics 360 to refine your strategies for ongoing success. Ultimately, this comprehensive approach will empower you to meet the evolving needs of your customers while driving your business forward.

What is Adobe Marketing Cloud?

Adobe Marketing Cloud provides a wide range of digital marketing tools designed to help businesses create, manage, and improve personalized customer experiences on multiple platforms. This comprehensive suite includes features for analytics, advertising, content management, email outreach, audience segmentation, and campaign automation, all intended to work together for successful marketing strategies. By leveraging its robust analytics capabilities, Adobe Marketing Cloud empowers marketers to uncover important insights about customer behaviors, which supports timely and informed decision-making. Furthermore, its functionalities allow for targeted audience engagement and personalized content delivery, enabling brands to craft meaningful and consistent experiences across web, mobile, social media, and other digital avenues. The platform also offers AI-powered insights and automation, helping businesses streamline their marketing processes while enhancing engagement, nurturing customer loyalty, and driving higher conversion rates. In essence, Adobe Marketing Cloud serves as an essential asset for any company aiming to boost its marketing prowess in the highly competitive digital landscape. In summary, utilizing these tools not only enhances marketing effectiveness but also fosters a deeper connection with customers.

Media

Media

Integrations Supported

Gimbal by Infillion
3radical Voco
Acquia CDP
Agility CMS
Antavo
Apteco Orbit
AskNicely
COZYROC SSIS+ Suite
CallRail
Google Analytics 360
Infobip
Mention
Metadata.io
Phrasee
SalesWings
Sitecore
Sticky.io
Tinyclues
Vonage Communications APIs (Nexmo)
Woosmap

Integrations Supported

Gimbal by Infillion
3radical Voco
Acquia CDP
Agility CMS
Antavo
Apteco Orbit
AskNicely
COZYROC SSIS+ Suite
CallRail
Google Analytics 360
Infobip
Mention
Metadata.io
Phrasee
SalesWings
Sitecore
Sticky.io
Tinyclues
Vonage Communications APIs (Nexmo)
Woosmap

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/

Company Facts

Organization Name

Adobe

Date Founded

1982

Company Location

United States

Company Website

business.adobe.com/products/marketing-cloud/main.html

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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