360 SMS APP
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Ratings and Reviews 4 Ratings
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What is Salespulse?
Create a detailed toolkit aimed at effectively managing sales and guiding team members toward enhanced performance outcomes. We examine patterns within your sales team to ensure that key objectives are met consistently. Improve customer engagement throughout the sales process by implementing automated feedback mechanisms. Uncover your customers' true insights to refine your sales strategy and ensure success by exceeding their expectations. Gain a deeper understanding of your sales representatives and their interactions with clients, using this knowledge to craft higher quality proposals and increase your overall success rate. Identify best-selling techniques and develop relevant questioning strategies. Determine the crucial actions your sales team should take during meetings to maximize their impact. Embrace Salespulse and train your management and internal staff to elevate field performance. Furthermore, regularly reviewing and adapting your strategies will aid in sustaining a competitive advantage within the marketplace. By continuously evolving your approach, you can foster a culture of improvement and resilience in your sales organization.
What is 360 SMS APP?
360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered digital engagement platform that helps businesses connect, converse, and convert across 15+ messaging channels—without leaving Salesforce. Trusted by 3,000+ businesses across 100+ countries, it’s been a proven name for 10+ years and maintains a 4.98/5 rating on Salesforce AppExchange.
Unify every customer conversation in one Salesforce interface—SMS plus WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Teams can run true two-way messaging from Salesforce records, so sellers, marketers, and service reps never lose context. Every interaction is automatically captured and logged against Leads, Contacts, Accounts, Cases, Opportunities, and custom objects, creating a complete communication timeline that supports faster follow-ups, better handoffs, and cleaner reporting.
Automation is at the core. Launch quickly with no-code tools for recurring messages, auto-replies, surveys, and drip campaigns. For more complex workflows, scale with Salesforce Flows, APIs, and integrations—trigger messages from record updates, stage changes, case milestones, or time-based events. This flexibility helps teams expand engagement without relying on developers for every new use case.
AI and AI Agents improve productivity and outcomes at every stage of the journey. Use real-time language translation to respond instantly in a customer’s preferred language. AI-suggested replies help agents answer faster and more accurately, while message refinement and template quality scoring keep outreach clear, consistent, and compliant. Conversation intelligence delivers summaries, sentiment signals, key takeaways, and next-best-action recommendations, helping teams continuously optimize engagement.
AI chatbots extend automation 24/7 by handling FAQs, qualifying leads, booking meetings, capturing structured data, and routing conversations to the right queue when human attention is needed—so response times stay low even after hour
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API Availability
API Availability
Pricing Information
$18.00/month/user
Pricing Information
$20 or $7 per month
Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Questback
Date Founded
2000
Company Location
Norway
Company Website
www.qbsalespulse.com
Company Facts
Organization Name
360 SMS APP
Date Founded
2012
Company Location
United States
Company Website
360smsapp.com
Categories and Features
Customer Engagement
Not specified
Categories and Features
Business Text Messaging
Not specified
Customer Engagement
Analytics
Communication Management
Feedback Collection
Live Chat
Video Content
Ringless Voicemail Drop
Not specified
SMS Marketing
2-Way Messaging
Contact Management
MMS
Mass Texting
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes