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What is Salestrail?

Salestrail enables remote sales teams to monitor their sales conversations effectively. This platform features an analytics dashboard and a mobile app that automatically records call data, making it easy to integrate with Salesforce or any other CRM through our APIs. Installation takes just five minutes, ensuring there are no disruptions to your existing workflow. This allows for seamless team expansion without complications, while the process is entirely automated, requiring no technical expertise. Additionally, it provides precise call statistics to enhance your incentive programs and boost team performance.

What is Cloud SWEET!?

Introducing Cloud SWEET!, an economical managed service that effortlessly monitors call activity. As a cloud-hosted solution, it eliminates unexpected costs related to additional hardware or software, enabling a swift setup that takes only a few minutes. With Cloud SWEET!, users can instantly access a variety of reporting options related to extensions and call center groups, providing a thorough breakdown of data that enhances business tracking. You can enjoy peace of mind, as networking and infrastructure concerns are fully handled by DATEL Hosting and DATEL Management. By keeping tabs on all call activity, you can enhance productivity and effectively identify potential issues. Furthermore, you can cut costs by analyzing trends through real-time graphs and reports that present data in a clear and meaningful way. The platform also features drill-down capabilities, which allow users to start with an overview while easily navigating to detailed information about each individual call. This makes Cloud SWEET! an essential tool for organizations aiming to optimize their communication processes and drive overall efficiency. In a world where effective communication is critical, leveraging such a tool could be the key to gaining a competitive advantage.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$2 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Liid

Date Founded

2014

Company Location

Finland

Company Website

www.salestrail.io

Company Facts

Organization Name

DATEL Software Solutions

Company Website

www.datel-group.com/cloud-sweet

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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