What is Oreka TR?
OrecX has developed an audio recording platform founded on the values of openness, transparency, and collaboration, which offers various strategic, economic, and technical advantages to its users, with millions of endpoints accessible worldwide. Their premier software, Oreka TR (total recording), is designed to encompass all essential features for call recording while being more cost-effective compared to other solutions on the market. This comprehensive tool includes functionalities such as screen recording, multi-tenancy and multisite recording, as well as audit trail and retention management capabilities. Additionally, the auto-tagging feature enables users to select specific red-flag phrases, like "can I order" or "not satisfied," allowing the system to automatically monitor those recordings for better quality control and analysis. By integrating these advanced features, OrecX ensures users have a powerful tool at their disposal for effective communication management.
Pricing
Price Overview:
Flexible licensing
Free Version:
Free Version available.
Free Trial Offered?:
Yes
Integrations
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Company Facts
Company Name:
OrecX
Date Founded:
2006
Company Location:
United States
Company Website:
www.orecx.com
Product Details
Deployment
SaaS
Windows
Linux
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Government
Startup
Supported Languages
English
Oreka TR Categories and Features
Speech Analytics Software
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Call Tracking Software
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Call Recording Software
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Oreka TR Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Call Recording Platform
Date: Jul 27 2021SummaryExcellent discovery of powerful Linux based recording platform that supports SIPREC out of the box.
PositiveEase of configuration, accurate documentation, out of the box support for SIPREC, easy provisioning process & good support.
NegativeMinor issue locating the correct SIPRC configuration to match SBC setup.
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