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What is Saleswah CRM?

Saleswah CRM transcends the role of a mere contact management solution. This platform is ideal for businesses that engage in B2B sales, aim to set specific goals, manage sales territories, deal with multiple stakeholders, or have numerous customer-facing positions within their organization. The system is fundamentally designed around accounts, which are the businesses you target, and contacts, who are the employees within those companies. It simplifies processes such as uploading information, eliminating duplicates, merging any redundant entries, and tracking as well as grouping activity history related to each account and contact. Additionally, Saleswah accommodates both "Line functions" and "Staff functions," allowing for the organization of sales personnel in a clear linear hierarchy. This setup can also include marketing team members, call center representatives, and commercial staff who might not have direct sales targets. The hierarchical structure plays a dual role: it not only organizes the sales functions but also establishes necessary reporting relationships, approval processes, and other organizational requirements. Ultimately, Saleswah CRM is designed to enhance efficiency and streamline operations across various departments.

What is CRM Software™?

CRM Software™ equips businesses with a customer-centric strategy by thoroughly recording every detail of client transactions. This all-encompassing documentation allows for a detailed examination of the customer's entire journey with the business, unveiling unique patterns in their behavior. By nurturing robust customer relationships and encouraging loyalty, CRM Software™ emerges as an ideal tool for improving customer engagement. It supports tailored marketing initiatives that boost customers' willingness to spend, ultimately enhancing the value gained from these relationships over time. Moreover, CRM Software™ utilizes a hybrid model to gather customer profiles, regardless of whether they shop in brick-and-mortar stores, online, or through other avenues. In addition, this software integrates smoothly with IVR systems and call centers, ensuring that every customer interaction is recorded across all communication channels, thus elevating the overall customer experience. This comprehensive strategy not only enhances service delivery but also enables businesses to proactively understand and fulfill customer demands, leading to a more satisfying shopping experience. Such capabilities make CRM Software™ an indispensable asset for any company aiming to thrive in a competitive market.

Media

Media

Integrations Supported

Exelysis Contact Center
Google Workspace
Microsoft 365
QuickBooks Online

Integrations Supported

Exelysis Contact Center
Google Workspace
Microsoft 365
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$15/user/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Anwesha CRM

Date Founded

2009

Company Location

India

Company Website

anwesha.in

Company Facts

Organization Name

CRM Software Pty Ltd

Company Location

Australia

Company Website

www.crmsoftware.com.au

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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