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What is Samdesk?

Samdesk serves as a worldwide platform dedicated to tracking disruptions, utilizing advanced big data and artificial intelligence to improve safety and preparedness. By delivering immediate alerts in times of crisis, we empower organizations to protect their employees, assets, and reputation effectively. Our AI-powered tool guarantees that you receive timely notifications when emergencies occur, drawing on extensive data resources to keep you updated. With our service, you gain instant access to insights that encompass images, videos, and pertinent events, along with updates on traffic and weather conditions, which allows for more effective and informed responses. Features such as asset monitoring, customized event reports, and sophisticated filtering options further enhance your operational efficiency. Our leading-edge AI technology enables Samdesk users to obtain alerts roughly 45 minutes quicker than they would through traditional media channels. You have the flexibility to select your preferred method for receiving these essential notifications, whether it be on your mobile device, email, Slack, or other communication platforms. Information verification is made swift and reliable with our curated incident summaries, which include visual evidence, helping you stay proactive against potential disruptions. We remain dedicated to improving your situational awareness and enhancing your decision-making skills in critical situations, ensuring you are always a step ahead. In an ever-changing world, our commitment to innovation and user-centric solutions sets us apart as a leader in disruption monitoring.

What is Opsgenie?

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

Media

Media

Integrations Supported

Slack

Integrations Supported

Slack
5X
Cortex
Doctor Droid
F5 Distributed Cloud App Stack
Gurucul
Jira Service Management
Nagios XI
New Relic
Oh Dear
Planio
Prosimo
Pylon
RealUptime
Shoreline Incident Insights
StackStorm
Status.io
Statuspal
Sysdig Monitor
TierZero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Samdesk

Date Founded

2013

Company Location

United Kingdom

Company Website

www.samdesk.io

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.opsgenie.com

Categories and Features

Incident Management

Not specified

Smart City

Not specified

Categories and Features

Application Performance Monitoring (APM)

Root-Cause Diagnosis
Server Performance

DevOps

Dashboard
KPIs
Prioritization

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting

IT Management

Event Logs

ITSM

Asset Tracking
Contract/License Management
Incident Management
Project Management
Release & Deployment Management

Log Management

Audit Trails
Event Logs
Remediation

Network Monitoring

Real Time Analytics
SLA Monitoring
Uptime Monitoring

Website Monitoring

Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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