Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Kubit Reviews & Ratings
    33 Ratings
    Company Website
  • Identity Matrix Reviews & Ratings
    34 Ratings
    Company Website
  • Worksection Reviews & Ratings
    151 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    588 Ratings
    Company Website
  • Iru Reviews & Ratings
    1,414 Ratings
    Company Website
  • Process Street Reviews & Ratings
    1,098 Ratings
    Company Website
  • Highcharts Reviews & Ratings
    123 Ratings
    Company Website
  • DXcharts Reviews & Ratings
    28 Ratings
    Company Website
  • LeanData Reviews & Ratings
    1,094 Ratings
    Company Website
  • Uptrends Reviews & Ratings
    125 Ratings
    Company Website

What is SankeyJourney?

SankeyJourney is an advanced online tool designed for analyzing customer journeys, which can be integrated into applications or websites. Users have the ability to upload CSV files filled with event data, allowing them to quickly create a Sankey Diagram or flow chart in just moments. The platform provides extensive customization features that enable users to modify the number of steps, apply filters and group events, concentrate on session levels, and personalize labels and colors, while also allowing them to highlight specific paths through interactive clicks on nodes and segments. Additionally, the "event-looping" capability helps remove redundancies in the journey, facilitating the discovery of new patterns and insights. Through the examination of customer journeys, users can pinpoint points of friction, ultimately leading to enhanced engagement and better customer retention. This tool not only simplifies the analysis process but also empowers users to make data-driven decisions for improving their strategies.

What is Heap?

Heap stands out as a comprehensive digital analytics solution that enables businesses to gain a deep understanding of their customers' journeys. By effectively monitoring all user activities across both web and mobile platforms, Heap provides actionable insights designed to boost conversion rates, enhance customer loyalty, and improve overall user satisfaction. Through the application of advanced data science methodologies, the platform identifies friction points and opportunities for growth, empowering organizations to make prompt, informed decisions based on data. With powerful features such as session replays, heatmaps, and AI-driven insights, Heap equips companies to scrutinize and optimize user interactions at every step. This integrated strategy not only helps organizations adapt to changing customer demands but also fosters a culture of continuous improvement and innovation within their teams. By leveraging such insights, businesses can stay ahead of market trends and maintain a competitive edge.

Media

No images available

Media

Integrations Supported

5X
Apideck
Appbrew
Appcues
BOSCO
Chameleon
DataUnlocker
Flagsmith
HelpBar
Lantern
MetaRouter
PeakCommerce
RestApp
Shift
Singer
Sitejet
Spree Commerce
Stackpile
Supaboard
Transcend

Integrations Supported

5X
Apideck
Appbrew
Appcues
BOSCO
Chameleon
DataUnlocker
Flagsmith
HelpBar
Lantern
MetaRouter
PeakCommerce
RestApp
Shift
Singer
Sitejet
Spree Commerce
Stackpile
Supaboard
Transcend

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Pricing Information

$500.00/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SankeyJourney

Date Founded

2022

Company Location

Belgium

Company Website

www.sankeyjourney.com

Company Facts

Organization Name

Contentsquare

Date Founded

2012

Company Location

France

Company Website

www.heap.io

Categories and Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Popular Alternatives

Lucidchart Reviews & Ratings

Lucidchart

Lucid Software

Popular Alternatives

Heap Reviews & Ratings

Heap

Contentsquare