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What is SankeyJourney?

SankeyJourney is an advanced online tool designed for analyzing customer journeys, which can be integrated into applications or websites. Users have the ability to upload CSV files filled with event data, allowing them to quickly create a Sankey Diagram or flow chart in just moments. The platform provides extensive customization features that enable users to modify the number of steps, apply filters and group events, concentrate on session levels, and personalize labels and colors, while also allowing them to highlight specific paths through interactive clicks on nodes and segments. Additionally, the "event-looping" capability helps remove redundancies in the journey, facilitating the discovery of new patterns and insights. Through the examination of customer journeys, users can pinpoint points of friction, ultimately leading to enhanced engagement and better customer retention. This tool not only simplifies the analysis process but also empowers users to make data-driven decisions for improving their strategies.

What is Heap?

Heap stands out as a comprehensive digital analytics solution that enables businesses to gain a deep understanding of their customers' journeys. By effectively monitoring all user activities across both web and mobile platforms, Heap provides actionable insights designed to boost conversion rates, enhance customer loyalty, and improve overall user satisfaction. Through the application of advanced data science methodologies, the platform identifies friction points and opportunities for growth, empowering organizations to make prompt, informed decisions based on data. With powerful features such as session replays, heatmaps, and AI-driven insights, Heap equips companies to scrutinize and optimize user interactions at every step. This integrated strategy not only helps organizations adapt to changing customer demands but also fosters a culture of continuous improvement and innovation within their teams. By leveraging such insights, businesses can stay ahead of market trends and maintain a competitive edge.

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Integrations Supported

Integrations Supported

Canopy
Cerebra
Chameleon
Convert Experiences
CorralData
Feathery
Flagsmith
HelpBar
Indent
Numeric
RudderStack
Scispot
Singer
Split
Spree Commerce
Transcend
Userpilot
Workers by Delos
Y42

API Availability

API Availability

Pricing Information

$19.99 per month
Free Version
Free Trial Offered?

Pricing Information

$500.00/year
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SankeyJourney

Date Founded

2022

Company Location

Belgium

Company Website

www.sankeyjourney.com

Company Facts

Organization Name

Contentsquare

Date Founded

2012

Company Location

France

Company Website

www.heap.io

Categories and Features

Categories and Features

Business Intelligence

Ad Hoc Reports
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Conversion Tracking

Not specified

Data Visualization

Analytics
Filtered Views
Visual Discovery

Digital Analytics

Not specified

eCommerce Analytics

Not specified

eCommerce Tools

Not specified

Marketing Analytics

Not specified

Marketing Attribution

Not specified

Product Analytics

Not specified

Reporting

Customizable Dashboard
Data Source Connectors
Drill Down
Forecasting
Marketing Reports
Report Export
Sales Reports

Visual Feedback

Not specified

Web Analytics

Campaign Management
Conversion Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
User Interaction Tracking

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