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What is Sapiens Decision?

Sapiens Decision for Consumer & Commercial Banking, formerly recognized as Sapiens DECISION, is dedicated to reducing the costs linked to organizational change. This innovative solution enables banks to quickly adapt their operations in response to the demands of digital transformation, shifting regulations, evolving customer expectations, and increased competition through a model-driven development (MDD) framework. By implementing the MDD approach, Sapiens Decision equips business professionals to define business logic with simple, intuitive models that are easily comprehensible. Prior to the deployment of any logic, organizations can assess it to ensure that it aligns with their requirements. Once the code is automatically generated in languages such as Java, it can be effortlessly integrated into live production environments. Moreover, the business domain of the bank significantly influences the design, execution, analysis, testing, and optimization of decision-making processes with Sapiens Decision. This efficient method dramatically shortens the implementation timeframe from what typically takes months or years down to mere days or weeks, guaranteeing that business logic is uniformly applied across all enterprise applications and enhancing overall operational effectiveness. Additionally, this flexibility supports continuous enhancements, making it simpler for banks to maintain a competitive edge in a rapidly changing market landscape. As a result, Sapiens Decision not only streamlines processes but also fosters innovation and responsiveness in banking operations.

What is NetSapiens?

NetSapiens delivers a robust UCaaS solution designed to enable service providers to offer tailored cloud communication services, which include voice, video conferencing, messaging, mobile capabilities, and contact center operations. The platform boasts customized voice solutions that integrate effortlessly with customer tools, features high-definition video conferencing that is device-agnostic, and offers business messaging alongside advanced SMS capabilities, all while maintaining strong security protocols, encryption, compliance safeguards, and fraud prevention measures. With its open, API-first architecture, it allows for connections with over 400 applications, enabling providers to develop personalized applications and unique communication experiences for users. Furthermore, NetSapiens enhances its offerings with AI-driven voice features, such as voicemail and call recording transcription, sentiment analysis, text-to-speech technology, smart call routing, appointment scheduling, lead generation, and after-hours assistance. The mobile capabilities ensure that users can conduct voice calls, messaging, video conferencing, presence updates, contact management, voicemail retrieval, faxing, and access call history across a range of devices, significantly improving the user experience. Ultimately, this extensive array of functionalities positions NetSapiens as a versatile option for organizations seeking to optimize their communication strategies and enhance operational efficiency.

Media

Media

Integrations Supported

Sapiens Insurance Platform

Integrations Supported

Amazon Polly
Amazon Web Services (AWS)
Deepgram
Google Cloud Platform
IBM Watson
Microsoft Azure
Microsoft Teams

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Sapiens International

Date Founded

1982

Company Location

Israel

Company Website

www.sapiensdecision.com

Company Facts

Organization Name

NetSapiens

Date Founded

2002

Company Location

United States

Company Website

www.netsapiens.com/cloud-communication/

Categories and Features

Categories and Features

UCaaS

Not specified

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