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Ratings and Reviews 0 Ratings
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Additionally, the Sapling Suggest feature allows agents to quickly access pertinent answers from a centralized knowledge database, enabling them to respond to customer queries more swiftly by simply clicking on the preferred response. By shifting away from rigid, decision tree-based chatbots, businesses can empower their agents to provide more personalized and effective customer service. This approach not only improves response times but also enhances customer satisfaction, creating a more engaging experience.
What is Ginger?
Ginger Software is dedicated to enhancing productivity and boasts a history of accolades. Its innovative grammar and punctuation tools enable users to write more quickly and efficiently by automatically identifying and rectifying grammatical errors and incorrectly used terms.
As an AI-driven writing assistant, Ginger not only addresses spelling and grammar issues but also enhances writing style and fosters creativity. By considering entire sentences, Ginger offers context-aware suggestions for corrections, significantly accelerating the writing process, particularly for extensive emails or documents.
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Integrations Supported
ChatGPT
Confluence
Discord
Drift
Dropbox Paper
Freshdesk
GPT-3.5
Genesys Cloud CX
Gmail
HubSpot Marketing Hub
Integrations Supported
ChatGPT
Confluence
Discord
Drift
Dropbox Paper
Freshdesk
GPT-3.5
Genesys Cloud CX
Gmail
HubSpot Marketing Hub
API Availability
Has API
API Availability
Has API
Pricing Information
$25 per month
Free Trial Offered?
Free Version
Pricing Information
$20.97/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sapling Intelligence
Date Founded
2018
Company Location
United States
Company Website
sapling.ai/
Company Facts
Organization Name
Ginger Software
Date Founded
2007
Company Location
United States
Company Website
www.gingersoftware.com
Categories and Features
Proofreading
Contextual Speller
Dictionary / Thesaurus
Grammar Check
Plagiarism Detection
Punctuation Check
Reporting & Statistics
Spell Check
Style Check
Text Editor
Categories and Features
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management